Delivery Driver & In-Store Assistant (Part-Time)

John Lewis Partnership; Willerby; On-site; GBP 17,000 - 23,000; Part time

Job summary

John Lewis Partnership is seeking a Customer Delivery Driver in Willerby to bring Waitrose produce directly to customers’ doors. You’ll be active on the road, with in-store tasks like stock replenishment when not driving.

The role emphasizes outstanding customer service, safe vehicle operation, and teamwork, with a night premium for late shifts. Flexible hours across seven days support work-life balance.

Qualifications

• Must be 18 years or older.
• Have a full UK manual car driving license (B-category) with no more than 6 penalty points.
• Bring awesome people skills and a friendly approach to customer service.
• Be ready for some physical work, including lifting crates up to 18 kg.

Responsibilities

• Be a friendly face for the Waitrose brand while you’re on the road—great customer service is your number one goal!
• Chat with customers about order changes and quickly sort out refunds if needed.
• Handle all products with care and deliver them safely and on time.
• Ensure customers aren’t charged extra for substitutions and build trust.
• Familiarise yourself with the daily delivery route and perform van safety checks.
• Assist the wider CFC team with warehouse tasks when off the road.

Skills

Customer service

Full UK driving license

Night shift flexibility

Job description

John Lewis Partnership is seeking a Customer Delivery Driver in Willerby to bring Waitrose produce directly to customers’ doors. You’ll be active on the road, with in-store tasks like stock replenishment when not driving.

The role emphasizes outstanding customer service, safe vehicle operation, and teamwork, with a night premium for late shifts. Flexible hours across seven days support work-life balance.