Delegated Claims Oversight Analyst

Avencia Talent Solutions Limited; Leeds; On-site; GBP 28,000 - 36,000; Full time

Job summary

Avencia Talent Solutions Limited is seeking a Delegated Claims Technician in Leeds to oversee external claims providers, ensuring service quality and adherence to standards. You will analyze claims data, generate insights with Excel, and support relationships with third-party providers and solicitors.

The role offers exposure to the wider claims function, with opportunities to develop analytical skills and progress within a growing team.

Qualifications

• Strong numerical and analytical abilities.
• Intermediate to advanced Excel skills, including PivotTables.
• Experience with insurance claims is preferred.
• Excellent attention to detail and accuracy.
• Good communication and stakeholder management skills.
• Well organized with ability to manage competing priorities.
• Proactive approach to improving processes.

Responsibilities

• Review and analyse claims data from external providers to spot trends and performance issues.
• Use Excel to manipulate data, create reports and provide insights on claims performance.
• Support relationships with third-party claims providers and solicitors.
• Coordinate regular performance review meetings with external contacts and senior stakeholders.
• Assist with renewal and administration of third-party claims arrangements.
• Maintain accurate records and monitor activity to keep information up to date.
• Investigate queries and collaborate with colleagues across the business.
• Take ownership of tasks and help improve processes as the function evolves.

Skills

Data analysis

Insurance claims experience

Excel (PivotTables)

Attention to detail

Communication

Tools

Excel

Job description

Avencia Talent Solutions Limited is seeking a Delegated Claims Technician in Leeds to oversee external claims providers, ensuring service quality and adherence to standards. You will analyze claims data, generate insights with Excel, and support relationships with third-party providers and solicitors.

The role offers exposure to the wider claims function, with opportunities to develop analytical skills and progress within a growing team.