Delegated Authority Partner – London Insurance Ops

Sompo Holdings, Inc.; Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Retirement & Savings Plans

Global Parental Leave & Adoption

Employee Assistance Program

Tuition Reimbursement & Professional资格

Job summary

Sompo Holdings, Inc. in London is seeking a Delegated Authority Business Partner to support onboarding, maintain delegated authority governance, and act as a primary liaison with underwriters, claims teams, brokers, and coverholders.

The role requires collaboration across internal departments and offshore teams to ensure timely and compliant service delivery. Responsibilities include reviewing contracts, monitoring dashboards, and supporting conduct-related activities while aiming to improve

Qualifications

• Minimum of 2+ years’ experience in the London Insurance Market in an operational, reporting, or support role.
• Familiarity with Lloyd’s market operational processes and delegated authority administration within the London Market.

Responsibilities

• Support all Delegated Authority onboarding activity, including coordinating pre-inception due diligence and engaging with underwriters, claims managers, brokers, coverholders, and other delegated authority holders to ensure timely completion of questionnaires and approval processes.
• Review delegated authority contracts with Underwriters, Claims, Brokers, and Coverholders to ensure appropriate terms are in place.
• Act as a key contact for delegated authorities, claims managers, and underwriters, managing queries and liaising with relevant internal departments.
• Provide day-to-day administrative support to maintain delegated authority service delivery, including monitoring service levels and reporting.
• Support conduct-related activities, including product oversight procedures and governance requirements.
• Produce and analyse management information and team reporting, identifying trends and opportunities for process improvement.

Skills

Attention to detail

Stakeholder management

Communication

Collaboration

Lloyd’s market knowledge

ACII progression

Job description

Sompo Holdings, Inc. in London is seeking a Delegated Authority Business Partner to support onboarding, maintain delegated authority governance, and act as a primary liaison with underwriters, claims teams, brokers, and coverholders.

The role requires collaboration across internal departments and offshore teams to ensure timely and compliant service delivery. Responsibilities include reviewing contracts, monitoring dashboards, and supporting conduct-related activities while aiming to improve