Delegated Authority Business Partner

Sompo; Greater London; On-site; GBP 48,000 - 64,000; Full time

Benefits offered by this job

Health & wellbeing benefits

Retirement & savings plans

Global parental leave

Employee assistance program

Tuition reimbursement & professional _

Job summary

Sompo in London is seeking a Delegated Authority Business Partner to support onboarding, due diligence, and approval processes across delegated authority arrangements. You will liaise with underwriters, claims managers, brokers, coverholders, and other parties to ensure timely completion of questionnaires and approvals.

In this role you will review contracts with stakeholders, manage inquiries, and provide essential administrative support to uphold service delivery and governance.

Qualifications

• Must have at least 2 years in the London Insurance Market in an operational, reporting, or support role.
• Familiar with Lloyd’s market processes and delegated authority administration.
• ACII is preferred or willingness to study while in role.

Responsibilities

• Support all Delegated Authority onboarding activity, including coordinating pre-inception due diligence and engaging with underwriters, claims managers, brokers, coverholders, and other delegated authority holders to ensure timely completion of questionnaires and approval processes.
• Review delegated authority contracts to help ensure appropriate terms are in place, working closely with Underwriters, Claims, Brokers, and Coverholders.
• Act as a key contact for delegated authorities, claims managers, and underwriters, managing queries and liaising with relevant internal departments to support efficient resolution.
• Provide day-to-day administrative support to maintain delegated authority service delivery, including monitoring service levels, bordereaux processing, and the dissemination of performance and regulatory information linked to claims service delivery and Conduct Risk compliance.
• Support conduct-related activities, including product oversight procedures, product reviews, and the ongoing application of delegated authority governance requirements.
• Produce and analyse regular management information and team reporting, identifying trends, issues, and opportunities for process improvement while working collaboratively with offshore team members and wider stakeholders.

Skills

Lloyd’s market processes

Stakeholder management

Attention to detail

Communication skills

Remote/offshore coordination

London Insurance Market experience

Education

ACII (preferred)

Job description

Sompo has a unique opportunity for a Delegated Authority Business Partner in our Delegated Authority team.

Our Delegated Authority team plays a key role in supporting the efficient and compliant oversight of delegated authority business across the organisation. Working closely with underwriters, claims teams, brokers, coverholders, and other third parties, the team helps ensure strong operational delivery, effective governance, and a high standard of service across delegated authority and conduct activities.

Location: This position will be based out of our London office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our Business, Your Impact, Our Opportunity

What you’ll be doing:

• Support all Delegated Authority onboarding activity, including coordinating pre-inception due diligence and engaging with underwriters, claims managers, brokers, coverholders, and other delegated authority holders to ensure the timely completion of questionnaires and approval processes.
• Review delegated authority contracts to help ensure appropriate terms are in place, working closely with Underwriters, Claims, Brokers, and Coverholders.
• Act as a key contact for delegated authorities, claims managers, and underwriters, managing queries and liaising with relevant internal departments to support efficient resolution.
• Provide day-to-day administrative support to maintain delegated authority service delivery, including monitoring service levels, bordereaux processing, and the dissemination of performance and regulatory information linked to claims service delivery and Conduct Risk compliance.
• Support conduct-related activities, including product oversight procedures, product reviews, and the ongoing application of delegated authority governance requirements.
• Produce and analyse regular management information and team reporting, identifying trends, issues, and opportunities for process improvement while working collaboratively with offshore team members and wider stakeholders.

What You’ll Bring

• Familiarity with Lloyd’s market operational processes and a good understanding of delegated authority administration within the London Insurance Market.
• Strong attention to detail, with the ability to review detailed reports and summarise key information clearly for stakeholders and management.
• Excellent communication and stakeholder management skills, with the ability to build effective working relationships internally and externally.
• A collaborative approach to working, including the ability to coordinate effectively with remote and offshore teams.
• Minimum of 2+ years’ experience in the London Insurance Market in an operational, reporting, or support role.
• Progression toward ACII is preferred, or a willingness to undertake professional study while in role.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.

Below is a summary of some of the benefits we offer, which may vary depending on the country:

• Health & Wellness Benefits
• Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance
• Employee Assistance Program
• Tuition Reimbursement & Professional Qualification benefits

Who We Are And What We Stand For

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.

Life at Sompo | Sompo

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work.