Delegated Authority Business Partner

Sompo Holdings, Inc.; Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Retirement & Savings Plans

Global Parental Leave & Adoption

Employee Assistance Program

Tuition Reimbursement & Professional资格

Job summary

Sompo Holdings, Inc. in London is seeking a Delegated Authority Business Partner to support onboarding, maintain delegated authority governance, and act as a primary liaison with underwriters, claims teams, brokers, and coverholders.

The role requires collaboration across internal departments and offshore teams to ensure timely and compliant service delivery. Responsibilities include reviewing contracts, monitoring dashboards, and supporting conduct-related activities while aiming to improve

Qualifications

• Minimum of 2+ years’ experience in the London Insurance Market in an operational, reporting, or support role.
• Familiarity with Lloyd’s market operational processes and delegated authority administration within the London Market.

Responsibilities

• Support all Delegated Authority onboarding activity, including coordinating pre-inception due diligence and engaging with underwriters, claims managers, brokers, coverholders, and other delegated authority holders to ensure timely completion of questionnaires and approval processes.
• Review delegated authority contracts with Underwriters, Claims, Brokers, and Coverholders to ensure appropriate terms are in place.
• Act as a key contact for delegated authorities, claims managers, and underwriters, managing queries and liaising with relevant internal departments.
• Provide day-to-day administrative support to maintain delegated authority service delivery, including monitoring service levels and reporting.
• Support conduct-related activities, including product oversight procedures and governance requirements.
• Produce and analyse management information and team reporting, identifying trends and opportunities for process improvement.

Skills

Attention to detail

Stakeholder management

Communication

Collaboration

Lloyd’s market knowledge

ACII progression

Job description

Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Delegated Authority Business Partner in our Delegated Authority team. Our Delegated Authority team plays a key role in supporting the efficient and compliant oversight of delegated authority business across the organisation. Working closely with underwriters, claims teams, brokers, coverholders, and other third parties, the team helps ensure strong operational delivery, effective governance, and a high standard of service across delegated authority and conduct activities.

Location: This position will be based out of our London office.

Our business, your impact, our opportunity:

What you’ll be doing

• Support all Delegated Authority onboarding activity, including coordinating pre-inception due diligence and engaging with underwriters, claims managers, brokers, coverholders, and other delegated authority holders to ensure the timely completion of questionnaires and approval processes.
• Review delegated authority contracts to help ensure appropriate terms are in place, working closely with Underwriters, Claims, Brokers, and Coverholders.
• Act as a key contact for delegated authorities, claims managers, and underwriters, managing queries and liaising with relevant internal departments to support efficient resolution.
• Provide day-to-day administrative support to maintain delegated authority service delivery, including monitoring service levels, bordereaux processing, and the dissemination of performance and regulatory information linked to claims service delivery and Conduct Risk compliance.
• Support conduct-related activities, including product oversight procedures, product reviews, and the ongoing application of delegated authority governance requirements.
• Produce and analyse regular management information and team reporting, identifying trends, issues, and opportunities for process improvement while working collaboratively with offshore team members and wider stakeholders.

What you’ll bring

• Familiarity with Lloyd’s market operational processes and a good understanding of delegated authority administration within the London Insurance Market.
• Strong attention to detail, with the ability to review detailed reports and summarise key information clearly for stakeholders and management.
• Excellent communication and stakeholder management skills, with the ability to build effective working relationships internally and externally.
• A collaborative approach to working, including the ability to coordinate effectively with remote and offshore teams.
• Minimum of 2+ years’ experience in the London Insurance Market in an operational, reporting, or support role.
• Progression toward ACII is preferred, or a willingness to undertake professional study while in role.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.

Below is a summary of some of the benefits we offer, which may vary depending on the country:

• Health & Wellness Benefits
• Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance
• Employee Assistance Program
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.

Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work.

We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 137 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 10,000 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges.

Because when you choose Sompo, you choose The Ease of Expertise™.

“Sompo” refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange. To learn more please follow us on LinkedIn or visit sompo-intl.com.