Delegated Authority Partner – London Insurance Ops

Sompo; Greater London; On-site; GBP 48,000 - 64,000; Full time

Benefits offered by this job

Health & wellbeing benefits

Retirement & savings plans

Global parental leave

Employee assistance program

Tuition reimbursement & professional _

Job summary

Sompo in London is seeking a Delegated Authority Business Partner to support onboarding, due diligence, and approval processes across delegated authority arrangements. You will liaise with underwriters, claims managers, brokers, coverholders, and other parties to ensure timely completion of questionnaires and approvals.

In this role you will review contracts with stakeholders, manage inquiries, and provide essential administrative support to uphold service delivery and governance.

Qualifications

• Must have at least 2 years in the London Insurance Market in an operational, reporting, or support role.
• Familiar with Lloyd’s market processes and delegated authority administration.
• ACII is preferred or willingness to study while in role.

Responsibilities

• Support all Delegated Authority onboarding activity, including coordinating pre-inception due diligence and engaging with underwriters, claims managers, brokers, coverholders, and other delegated authority holders to ensure timely completion of questionnaires and approval processes.
• Review delegated authority contracts to help ensure appropriate terms are in place, working closely with Underwriters, Claims, Brokers, and Coverholders.
• Act as a key contact for delegated authorities, claims managers, and underwriters, managing queries and liaising with relevant internal departments to support efficient resolution.
• Provide day-to-day administrative support to maintain delegated authority service delivery, including monitoring service levels, bordereaux processing, and the dissemination of performance and regulatory information linked to claims service delivery and Conduct Risk compliance.
• Support conduct-related activities, including product oversight procedures, product reviews, and the ongoing application of delegated authority governance requirements.
• Produce and analyse regular management information and team reporting, identifying trends, issues, and opportunities for process improvement while working collaboratively with offshore team members and wider stakeholders.

Skills

Lloyd’s market processes

Stakeholder management

Attention to detail

Communication skills

Remote/offshore coordination

London Insurance Market experience

Education

ACII (preferred)

Job description

Sompo in London is seeking a Delegated Authority Business Partner to support onboarding, due diligence, and approval processes across delegated authority arrangements. You will liaise with underwriters, claims managers, brokers, coverholders, and other parties to ensure timely completion of questionnaires and approvals.

In this role you will review contracts with stakeholders, manage inquiries, and provide essential administrative support to uphold service delivery and governance.