Defined Benefit Pension Administrator – Hybrid + Bonus

Brightwell; East Midlands; Hybrid; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Annual performance bonus up to 7%

25 days holiday increasing to 30 with

8 x salary Life Insurance

Pension with 15-17% employer contrib.

Family friendly policies (26 weeks pay

Free health assessments

Health cash plan

Study support

Employee Assistance Programme and Well

Free parking

Job summary

Brightwell is looking for a pensions administrator to join our growing team. You will provide a best-in-class service to pension scheme members, processing casework accurately in line with scheme rules and pensions legislation, while maintaining and updating administration systems.

The role requires a minimum of two years’ DB pension administration experience, knowledge of UK pension legislation, excellent communication and a customer-focused mindset.

Qualifications

• Minimum of two years’ experience in DB pension administration or equivalent capability.
• Up-to-date understanding of UK pension legislation.
• Excellent communication skills with adaptable approach.
• Experience in a professional, customer-focused environment delivering high service levels.
• Progress towards or attainment of a pensions industry qualification.
• Experience with pension software products.

Responsibilities

• Provide best-in-class service to pension scheme members, communicating in writing and verbally.
• Maintain and update pension administration systems to ensure accurate information and entitlements.
• Contribute to the team and drive continuous improvement for better member experience.
• Document work processes and support other Members Services colleagues.
• Assist with one-off projects.

Skills

DB pension administration experience

UK pension legislation knowledge

Excellent communication skills

Customer-focused service delivery

Pension software experience

Education

Pensions industry qualification

Tools

Pension software

Job description

Brightwell is looking for a pensions administrator to join our growing team. You will provide a best-in-class service to pension scheme members, processing casework accurately in line with scheme rules and pensions legislation, while maintaining and updating administration systems.

The role requires a minimum of two years’ DB pension administration experience, knowledge of UK pension legislation, excellent communication and a customer-focused mindset.