Defence Information & Office Services Leader

Mitie Group plc.; West End; On-site; GBP 55,000 - 70,000; Full time

Job summary

Mitie Group plc. is seeking a Department Manager to lead our Information Management and Office Services teams supporting Defence customers across Hampshire, primarily at HMS Collingwood, with travel to HMS Sultan and HMS Excellent.

You will oversee multiple service lines, drive performance, quality and customer experience. You will require strong leadership, coaching and stakeholder management skills, pass SC clearance, hold a full UK driving licence and be willing to travel regularly between

Qualifications

• Proven leadership experience in information management or business support roles.
• Strong coaching and people management skills.
• Experience delivering customer-focused services to high-profile clients.

Responsibilities

• Lead, motivate and develop a multi-disciplined team across Information Hub operations and support services.
• Act as SME for Information Management and Office Services, ensuring service levels and quality.
• Build relationships with military and civilian stakeholders across multiple sites.
• Identify and deliver improvements to service efficiency and customer experience.
• Monitor performance, safety, security and data protection requirements.

Skills

Leadership

Stakeholder management

Coaching

Communication

Multi-site management

Education

NVQ Level 5 Leadership & Management

Tools

Microsoft Office

Job description

Mitie Group plc. is seeking a Department Manager to lead our Information Management and Office Services teams supporting Defence customers across Hampshire, primarily at HMS Collingwood, with travel to HMS Sultan and HMS Excellent.

You will oversee multiple service lines, drive performance, quality and customer experience. You will require strong leadership, coaching and stakeholder management skills, pass SC clearance, hold a full UK driving licence and be willing to travel regularly between