Defence Information and Office Services Leader

Mitie; Fareham; On-site; GBP 45,000 - 60,000; Full time

Job summary

Mitie is seeking a Department Manager to lead Information Management and Office Services for Defence customers across Hampshire, primarily at HMS Collingwood in Fareham. You will oversee a cross-site team, with responsibility for driving performance, quality and customer experience, and you will travel regularly to HMS Sultan and HMS Excellent.

The role requires a people-focused leader with strong coaching and stakeholder management skills, capable of handling competing priorities in a

Qualifications

• Proven leadership in a multi-disciplined environment.
• Strong coaching and stakeholder engagement.
• Ability to manage competing priorities in a Defence/defence-support setting.

Responsibilities

• Lead and develop a multi-disciplinary team across Information Hub operations, Reprographics, and related services.
• Act as Subject Matter Expert for Information Management and Office Services, ensuring SLAs and quality.
• Build relationships with military and civilian stakeholders across multiple HMS sites.
• Identify and deliver improvements in service efficiency and customer experience.
• Monitor performance, quality, compliance and risk, ensuring health, security and data protection.

Skills

Coaching

Communication

Stakeholder management

Organisation

Problem-solving

Microsoft Office

Team leadership

SC Clearance

Education

NVQ Level 5 in Leadership & Management

Tools

Microsoft Office

Job description

Mitie is seeking a Department Manager to lead Information Management and Office Services for Defence customers across Hampshire, primarily at HMS Collingwood in Fareham. You will oversee a cross-site team, with responsibility for driving performance, quality and customer experience, and you will travel regularly to HMS Sultan and HMS Excellent.

The role requires a people-focused leader with strong coaching and stakeholder management skills, capable of handling competing priorities in a