Debt Solutions Advisor — Phone-Based Casework

Allscreens Nationwide Ltd

Spalding

On-site

GBP 27,000 - 28,000

Full time

11 days ago

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Job summary

Citizens Advice South Lincolnshire is seeking a CEDA Debt Caseworker to deliver quality information, advice and debt casework to clients, in line with our aims, policies and procedures, within a client-focused and responsive team.

Work will be carried out via our contact centre by phone, supporting clients directly and those with pre-booked appointments.

Proud member of the Disability Confident employer scheme.

Responsibilities

  • Deliver quality information, advice and casework to clients in debt, in line with organisation aims and procedures.
  • Support via phone at the contact centre for clients directly and those with pre-booked appointments.

Job description

Citizens Advice South Lincolnshire is seeking a CEDA Debt Caseworker to deliver quality information, advice and debt casework to clients, in line with our aims, policies and procedures, within a client-focused and responsive team.

Work will be carried out via our contact centre by phone, supporting clients directly and those with pre-booked appointments.

Proud member of the Disability Confident employer scheme.

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