Debt Solutions Admin Assistant | Entry-Level, Impactful Support

Harper McDermott Ltd; Glasgow; On-site; GBP 18,000 - 23,000; Full time

Job summary

A leading debt advice provider in Glasgow seeks an Advice Support Administrator to assist their Debt Advice Team. The role involves verifying customer information, drafting paperwork, handling debt advice calls, and supporting team management. Ideal candidates will have customer service experience and possess strong organizational and communication skills. This is a full-time entry-level position offering a unique opportunity within an employee-owned company.

Qualifications

• At least 1 year experience in Debt Advice or Financial Services/Customer Service is desirable.
• Ability to maintain high customer service standards.

Responsibilities

• Support Debt Advice Team in various administrative tasks.
• Verify information provided by customers.
• Draft paperwork for debt solutions.
• Conduct debt advice and information gathering calls.

Skills

Time management

Organisational skills

Verbal communication

Written communication

Regulated environment adherence

Job description

A leading debt advice provider in Glasgow seeks an Advice Support Administrator to assist their Debt Advice Team. The role involves verifying customer information, drafting paperwork, handling debt advice calls, and supporting team management. Ideal candidates will have customer service experience and possess strong organizational and communication skills. This is a full-time entry-level position offering a unique opportunity within an employee-owned company.