Debt Resolution & Customer Support Specialist

Uniting People; Stoke-on-Trent; On-site; GBP 23,500; Full time

Job summary

A growing contact centre is seeking a motivated Customer Support agent in Stoke-on-Trent. In this role, you'll provide professional support through calls, offering debt management guidance and resolving enquiries. Exceptional listening, communication skills, and a friendly attitude are key to success. The company offers comprehensive training and a competitive salary of £23,500 plus a monthly bonus. Ideal candidates will demonstrate pride in helping others and be self-motivated to achieve targets.

Qualifications

• Demonstrate pride in helping others.
• Project a positive and friendly attitude.
• Self-motivation and seeks to achieve targets.

Responsibilities

• Provide professional support through inbound and outbound calls.
• Guide customers on debt management and solutions.
• Resolve complex enquiries and assist customers in paying off debts.

Skills

Expert listening

Effective communication

Self-motivation

Assertiveness

Compassion

Positive attitude

Job description

A growing contact centre is seeking a motivated Customer Support agent in Stoke-on-Trent. In this role, you'll provide professional support through calls, offering debt management guidance and resolving enquiries. Exceptional listening, communication skills, and a friendly attitude are key to success. The company offers comprehensive training and a competitive salary of £23,500 plus a monthly bonus. Ideal candidates will demonstrate pride in helping others and be self-motivated to achieve targets.