Debrief Operator: Optimize Driver Routes & Debriefs

DPD UK; Norwich; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Pay rate

Overtime

Career progression

Milestone days

Holiday trading

Wellbeing service

Grocery discounts

Life assurance

Job summary

DPD UK in Norwich is seeking a Debrief Operative on a fixed-term contract until 15 January 2027, 40 hours per week with an afternoon shift pattern. You will support drivers, manage handheld devices, handle customer enquiries and drive depot KPIs, while ensuring safety and smooth operations.

We offer a competitive pay rate of £12.71 per hour, enhanced overtime, career progression from warehouse to management, and benefits including health support, life assurance, and retailer discounts.

Qualifications

• Energy, self-motivation, and a can-do attitude.
• Keen eye for detail and ability to multitask under pressure.
• Comfortable with computer systems and handheld devices.
• Reliable, punctual team player who helps out where needed.

Responsibilities

• Support drivers by resolving address issues and giving clear instructions.
• Maintain and troubleshoot Saturn handhelds; report glitches ASAP.
• Handle customer enquiries and maintain depot KPIs.
• Run driver debriefs and keep paperwork tight.
• Maintain a safe and secure workspace.

Skills

Energy

Focus

Tech Savvy

Team Spirit

Tools

Saturn handhelds

Job description

DPD UK in Norwich is seeking a Debrief Operative on a fixed-term contract until 15 January 2027, 40 hours per week with an afternoon shift pattern. You will support drivers, manage handheld devices, handle customer enquiries and drive depot KPIs, while ensuring safety and smooth operations.

We offer a competitive pay rate of £12.71 per hour, enhanced overtime, career progression from warehouse to management, and benefits including health support, life assurance, and retailer discounts.