Debrief Operative

DPD Group; Doncaster; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Pay Rate: £12.71 per hour + enhanced-o

Stability & Growth: Genuine career

Extra Time Off: Milestone Days + Holy

Wellbeing First: Free Unum 'Help@Hand'

Big Discounts: Save up to 5% at topret

Financial Peace of Mind: Free Life Ass

Job summary

DPD Group is recruiting a Debrief Operative in Doncaster for a fixed-term contract of 40 hours per week. The role bridges drivers and a top-tier customer experience, with focused tasks to support routes, device maintenance, and customer enquiries.

You’ll be part of a team that values safety, accuracy, and proactive problem solving, while benefiting from progression opportunities and a benefits package.

Qualifications

• Energetic, self-driven with a can-do attitude.
• Ability to multitask under pressure and pay attention to detail.
• Comfortable with computer systems and handheld devices.

Responsibilities

• Support the squad by guiding drivers and clarifying addresses.
• Maintain Saturn handhelds and report glitches promptly.
• Handle enquiries to keep depot KPIs on track.
• Run driver debriefs and keep paperwork tight.
• Prioritise safety in the workspace for all staff.

Skills

Energy

Focus

Tech Savvy

Team Spirit

Tools

Saturn handhelds

Job description

• Contract Type:Fixed Term Contract until January 15th 2027 / 40 Hours per week.
• Shift Pattern:5 days per week starting in the afternoon

Why DPD? (The Good Stuff)

We know there’s more to life than just a paycheck. We offer a benefits package designed for the modern world:

• Pay Rate:£12.71per hour + enhanced overtime rates.
• Stability & Growth:Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
• Extra Time Off:Milestone Days to celebrate life’s big moments + Holiday Trading.
• Wellbeing First:Free Unum "Help@Hand" 24/7 health services for you and your family.
• Big Discounts:Save up to 5% on your weekly grocery shop and at 100s of top retailers.
• Financial Peace of Mind:Free Life Assurance (4x salary).

Job Description

DPD aren't just delivering parcels; we’re leading the game in e-commerce and sustainability. As a Debrief Operative, you’re the backbone of the depot—the bridge between our drivers and a 5-star customer experience.

What You’ll Be Doing

• Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions.
• Tech Management: Keep our "Saturn" handhelds in top shape (reporting any glitches ASAP).
• Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point.
• Process Pro: Running the driver debriefs and keeping the paperwork tight.
• Safety First: Keeping the workspace safe and secure for everyone.

Kit: Full training, uniform, and PPE provided.

Qualifications

Are You The One?

We’re looking for someone who care. You don’t need a decade of experience, but you do need:

• Energy: Passion, self-determination, and a "can-do" attitude.
• Focus: A keen eye for detail and the ability to multitask under pressure.
• Tech Savvy: Comfortable with computer systems and handheld devices.
• Team Spirit: A reliable, punctual team player who’s down to help out where needed.

DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective.

Additional Information

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