Debrief Operative: Driver Support & Depot Excellence

DPD Group; Norwich; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Pay rate

Career progression

Milestone days

Wellbeing support

Grocery discounts

Life assurance

Job summary

DPD Group is seeking a Debrief Operative in Norwich for a fixed-term contract (until 15 January 2027), working 40 hours per week with afternoon shifts. You’ll bridge drivers and customer experience, keeping routes and debriefs efficient while using Saturn handhelds and ensuring accurate paperwork.

The role offers training, PPE, and a pathway to progression within the depot as the team grows and stabilizes. The position emphasizes safety, accuracy, and proactive problem-solving in a fast-paced

Qualifications

• Energy, self-determination, and a can-do attitude.
• Keen eye for detail and ability to multitask under pressure.
• Comfortable with computer systems and handheld devices.
• Reliable, punctual team player willing to help out where needed.

Responsibilities

• Support the squad by helping drivers with routes and tricky addresses.
• Maintain Saturn handhelds and report glitches ASAP.
• Handle customer enquiries and keep depot KPIs on track.
• Run driver debriefs and keep paperwork tight.
• Prioritize safety in the workspace.

Job description

DPD Group is seeking a Debrief Operative in Norwich for a fixed-term contract (until 15 January 2027), working 40 hours per week with afternoon shifts. You’ll bridge drivers and customer experience, keeping routes and debriefs efficient while using Saturn handhelds and ensuring accurate paperwork.

The role offers training, PPE, and a pathway to progression within the depot as the team grows and stabilizes. The position emphasizes safety, accuracy, and proactive problem-solving in a fast-paced