Debrief Operative

DPD UK; Romsey; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Pay rate

Career progression

Extra time off

Wellbeing services

Discounts

Life assurance

Job summary

DPD UK is seeking a Debrief Operative in Romsey for a fixed-term contract until January 15, 2027. The role supports drivers with routes, maintains handheld technology, and handles customer inquiries to sustain a 5-star service standard.

You will participate in driver debriefs, ensure accurate paperwork, and uphold safety in the depot. Entry is welcome with a proactive, team-oriented mindset; full training and PPE provided.

Qualifications

• Energy, self-determination, and a can-do attitude.
• Keen eye for detail and ability to multitask under pressure.
• Comfortable with computer systems and handheld devices.

Responsibilities

• Support the squad by helping drivers with routes and addresses.
• Keep Saturn handhelds in top shape and report glitches ASAP.
• Handle customer enquiries and maintain depot KPIs.
• Run driver debriefs and keep paperwork tight.
• Maintain a safe and secure workspace.

Skills

Energy

Focus

Tech Savvy

Team Spirit

Tools

Saturn handhelds

Job description

Location: DPD Romsey

• Contract Type: Fixed Term Contract until January 15th 2027 / 40 Hours per week.


• Shift Pattern: 5 days per week starting in the afternoon

Why DPD? (The Good Stuff)

We know there’s more to life than just a paycheck. We offer a benefits package designed for the modern world:

• Pay Rate: £12.71 per hour + enhanced overtime rates.


• Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.


• Extra Time Off: Milestone Days to celebrate life’s big moments + Holiday Trading.


• Wellbeing First: Free Unum \"Help@Hand\" 24/7 health services for you and your family.


• Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.


• Financial Peace of Mind: Free Life Assurance (4x salary).

Job Description

DPD aren't just delivering parcels; we’re leading the game in e-commerce and sustainability. As a Debrief Operative, you’re the backbone of the depot—the bridge between our drivers and a 5-star customer experience.

What You’ll Be Doing

• Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions.


• Tech Management: Keep our \"Saturn\" handhelds in top shape (reporting any glitches ASAP).


• Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point.


• Process Pro: Running the driver debriefs and keeping the paperwork tight.


• Safety First: Keeping the workspace safe and secure for everyone.

Kit: Full training, uniform, and PPE provided.

Are You The One?

We’re looking for someone who care. You don’t need a decade of experience, but you do need:

• Energy: Passion, self-determination, and a \"can-do\" attitude.


• Focus: A keen eye for detail and the ability to multitask under pressure.


• Tech Savvy: Comfortable with computer systems and handheld devices.


• Team Spirit: A reliable, punctual team player who’s down to help out where needed.

DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective. To find out why DPD is a great place to work for everyone