Dealer Network Operations Manager

ELP Consult Ltd.; Greater London; On-site; GBP 80,000 - 110,000; Full time

Job summary

ELP Consult Ltd. in Chiswick Park, United Kingdom, seeks a senior sales strategy leader to deliver the UK sales plan and oversee the Sales Training function with three direct reports.

You will define strategy, objectives, KPIs, and communicate progress to the network and management. You must have extensive experience delivering programmes to a franchised dealer network, strong management skills, and be an expert in all Microsoft Office packages.

Qualifications

• More than 5 years of work experience in automotive OEM, network-facing, with performance management responsibility.
• Understanding of franchised retailer operations.
• Ability to build relationships at all levels, internally and externally.
• Experience at managing supplier relationships is a plus.
• Excellent management skills with the ability to lead a successful team.
• Ability to be nimble and shift priorities as needed.
• Proven ability to innovate and provide bespoke solutions to problems.
• High proficiency in Microsoft Excel and PowerPoint.

Responsibilities

• Be responsible for all retailer performance levers, such as variable margin and escalation process.
• Define sales strategy and communicate to the retailer network through video, email and live webinars.
• Analyse retailer reports and tools to identify site-by-site gaps, opportunities and financial upside, translating insight into action plans.
• Produce regular and ad-hoc performance reporting for senior stakeholders with data integrity.
• Create monthly updates on progress of key objectives to the network and senior management.
• Review KPIs and adjust as necessary.
• Be point of contact for suppliers and manage tender processes for renewals.
• Manage a team of three professional sales trainers and report activity to senior management.
• Visit key retailer partners to ensure understanding of the strategy and gather feedback.
• Undertake ad-hoc tasks as directed.

Skills

Strategic planning

Stakeholder management

Team leadership

Performance management

Project management

Data analysis

Communication

Microsoft Excel

PowerPoint

Job description

Chiswick Park, United Kingdom | Posted on 09/02/2026

This pivotal role is responsible for delivering our sales strategy in the UK. Working closely with the Head of Sales, and reporting in to the Head of Network Development, you will define our strategy, determine the objectives that underpin it, the KPIs that measure its success, and be responsible for the communication of the progress, both to our network and internal management.

You will also be responsible for the Sales Training function, with three direct reports. This will enable you to close the loop and deliver the training suite that will help us deliver on the strategy.

As well as being experienced in delivering programmes and incentives to a franchised dealer network, you will need to possess strong management skills and be an expert in all Microsoft Office packages.

This role requires the ability to manage multiple projects in parallel, using initiative and self-motivation to constantly deliver, all while demonstrating the responsibility to identify and take on new projects.

Responsibilities:

• Be responsible for all retailer performance levers, such as variable margin, retailer scorecard and escalation process
  
• Define sales strategy and communicate to the retailer network through video, email and live webinars
  
• Analyse retailer composite reports and business performance tools to identify site-by-site performance gaps, improvement opportunities, and financial upside, translating insight into clear action plans.
  
• Produce regular and ad-hoc performance reporting for senior stakeholders, ensuring data accuracy, integrity, and consistency across the network.
  
• Create monthly reporting updates on progress of key objectives to the network and Our UK Senior Management Team.
  
• Constantly review suitability of KPIs and adjust where necessary
  
• Be point of contact for all relevant suppliers and manage tender process for contract renewals.
  
• Manage team of three professional sales trainers. Set objectives, conduct reviews, and report to Our UK Senior Management Team on team activity and results
  
• Visit key retailer partners to ensure sales strategy is understood and gain feedback.
  
• Undertake ad-hoc tasks as directed by the Departmental and our UK Senior Management Team

Requirements

• Professional experience: more than 5 years of work experience at an automotive OEM, ideally in a network-facing role responsible for performance management on a scale
  
• Understanding of franchised retailer operations
  
• Ability to build relationships at every level, both internally and externally
  
• Experience at managing supplier relationships
  
• Excellent management skills with ability to demonstrate leading a successful team
  
• Ability to be nimble and quickly change priorities
  
• Proven ability to constantly innovate and provide bespoke solutions to problems
  
• High level of aptitude on Microsoft Excel and PowerPoint
  
• Strong ability to withstand pressure
  
• Ability to take responsibility and take initiative without being asked to do so
  
• Language requirement: English as working language.