DC Pension Administration Lead | Hybrid, 18-Month Contract

Sammons Group; North East; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

Sammons Group is seeking an experienced DC Pension Administration Lead in County Durham on an 18-month fixed-term contract. The role focuses on mobilising and developing a DC administration function with strong governance, service levels and stakeholder engagement.

You will work closely with senior leadership to drive performance, implement improvements and provide hands-on expertise across DC administration activities, investments, reconciliations and member services.

Qualifications

• Proven experience in DC pension administration.
• Strong knowledge of investments, reconciliations and member services.
• Experience delivering operational improvement, change or stabilisation initiatives.
• Excellent stakeholder management and communication skills.
• Ability to balance hands-on delivery with operational oversight.

Responsibilities

• Support the mobilisation and development of a DC administration function.
• Improve service delivery, controls, SLAs and KPIs.
• Manage complex cases, escalations and operational risks.
• Coach and support team members and future leaders.
• Drive continuous improvement and process efficiency.

Skills

Pensions administration

Stakeholder management

Communication

Change delivery

Leadership coaching

Job description

Sammons Group is seeking an experienced DC Pension Administration Lead in County Durham on an 18-month fixed-term contract. The role focuses on mobilising and developing a DC administration function with strong governance, service levels and stakeholder engagement.

You will work closely with senior leadership to drive performance, implement improvements and provide hands-on expertise across DC administration activities, investments, reconciliations and member services.