DC Pension Administration Lead

Sammons Group; North East; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

Sammons Group is seeking an experienced DC Pension Administration Lead in County Durham on an 18-month fixed-term contract. The role focuses on mobilising and developing a DC administration function with strong governance, service levels and stakeholder engagement.

You will work closely with senior leadership to drive performance, implement improvements and provide hands-on expertise across DC administration activities, investments, reconciliations and member services.

Qualifications

• Proven experience in DC pension administration.
• Strong knowledge of investments, reconciliations and member services.
• Experience delivering operational improvement, change or stabilisation initiatives.
• Excellent stakeholder management and communication skills.
• Ability to balance hands-on delivery with operational oversight.

Responsibilities

• Support the mobilisation and development of a DC administration function.
• Improve service delivery, controls, SLAs and KPIs.
• Manage complex cases, escalations and operational risks.
• Coach and support team members and future leaders.
• Drive continuous improvement and process efficiency.

Skills

Pensions administration

Stakeholder management

Communication

Change delivery

Leadership coaching

Job description

County Durham, North East | Competitive | Posted 2 days ago

• Job Title: DC Pension Administration Lead
• Contract Type: Contract
• Location: County Durham, North East
• Job Base: Hybrid
• Reference: V-139343
• Contact Phone: [phone]
• Job Published: 04/11/2026 11:46

Job Description

An exciting opportunity for an experienced DC Pensions professional to join a leading UK pensions organisation on an 18-month fixed-term contract, supporting the growth and stabilisation of a developing DC administration team.

Working closely with senior leadership, you'll help drive service performance, support operational improvements and provide hands-on expertise across a wide range of DC administration activities.

Key Responsibilities

• Support the mobilisation and development of a DC administration function
• Improve service delivery, controls, SLAs and KPIs

• Manage complex cases, escalations and operational risks
• Coach and support team members and future leaders
• Drive continuous improvement and process efficiency

About You

• Proven experience in DC pension administration
• Strong knowledge of investments, reconciliations and member services
• Experience delivering operational improvement, change or stabilisation initiatives
• Excellent stakeholder management and communication skills
• Ability to balance hands-on delivery with operational oversight

Please quote reference 139343.

Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.