Dayshift Supervisor

EVRi International; Bury St Edmunds; On-site; GBP 33,000 - 37,000; Full time

Job summary

Evri is hiring a Day Shift Supervisor for the Bury St Edmunds Depot. The role focuses on supervising a team of Loaders, Sorters and Drivers, ensuring parcels are processed safely, efficiently and on time.

The successful candidate will support the Day Shift Manager, drive operational targets, and maintain high standards across a busy depot operation with a Twilight shift emphasis on parcel returns and collections.

Qualifications

• Experience supervising or managing teams.
• Strong leadership and communication skills.
• Ability to work independently and manage priorities.
• Experience delivering to tight deadlines and KPIs.
• Good IT skills including MS Office.
• Understanding of transport operations and regulations.
• Flexible, proactive approach to business needs.

Responsibilities

• Lead, motivate and manage a team of up to 30 colleagues and achieve targets.
• Support the Day Shift Manager in depot operations.
• Monitor performance against SLAs and drive improvements.
• Coach and develop team members for growth.
• Ensure health, safety, environmental and security procedures.
• Produce BI/MI reports to monitor performance.
• Manage priorities, deadlines and resources for the shift.
• Address performance or conduct concerns and maintain a positive environment.

Skills

Supervise teams

Leadership

Communication

Organisational skills

Decision making

IT skills

Transport operations knowledge

Tools

Microsoft Office

Job description

We're Hiring! Day Shift Supervisor – Bury St Edmunds Depot

Location: Bury St Edmunds Depot
Salary: £33,257 – £36,732
Shift Pattern: Sunday to Thursday
Shift Hours: Typically starting at 13:00, dependent on operational volumes. Flexibility is required to meet business needs.

Join Our Depot Management Team

We're looking for a motivated and experienced Day Shift Supervisor to join our team at Bury St Edmunds Depot.

At Evri, our vision is to lead the way in creating responsible delivery experiences for everyone, everywhere. Our people are at the heart of what we do, and we're looking for someone who shares our commitment to delivering excellent service, leading high-performing teams and driving operational success.

As a Day Shift Supervisor, you'll play a key role in ensuring the smooth running of our busy depot operation, supporting the Day Shift Manager and leading frontline teams to deliver against operational targets.

About the Role

Working as part of the Depot Management Team, you'll be responsible for supervising a team of Loaders, Sorters and Drivers, ensuring parcels are processed efficiently, safely and on time.

Our Day Shift, also known as the Twilight Shift, is particularly important in managing parcel returns and collections from our ParcelShop network.

You'll oversee a combination of permanent and agency colleagues, providing clear direction, supporting performance and maintaining high operational standards throughout your shift.

Key Responsibilities

• Lead, motivate and manage a team of up to 30 colleagues, ensuring productivity and performance targets are achieved.

• Support the Day Shift Manager in delivering an efficient and effective depot operation.

• Monitor operational performance and ensure service level agreements (SLAs) are consistently met.

• Coach, develop and support team members to drive continuous improvement.

• Ensure compliance with all health, safety, environmental and security procedures.

• Produce and review business intelligence (BI) and management information (MI) reports to monitor performance.

• Manage operational priorities, deadlines and resources to ensure successful shift delivery.

• Address performance or conduct concerns appropriately, maintaining a positive and accountable working environment.

What We're Looking For

We're looking for a confident, hands-on leader who thrives in a fast-paced operational environment.

Essential Skills and Experience:

• Previous experience supervising or managing teams.

• Strong leadership, communication and organisational skills.

• Ability to work independently, make decisions and manage competing priorities.

• Experience working to tight deadlines and achieving operational KPIs.

• Good IT skills, including Microsoft Office.

• An understanding of transport operations and relevant regulations.

• A flexible and proactive approach to meeting business requirements.

Desirable:

• Previous supervisory experience within logistics, warehousing, distribution or parcel operations.

• Experience managing both permanent and agency workforces.

Why Join Evri?

At Evri, we're committed to supporting our people and providing opportunities to develop and progress.

This role offers the opportunity to build your leadership experience within a growing business, with potential career progression into management positions across our depot network and wider organisation.

Our values guide everything we do: Do the Right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers.

We're proud to be an equal opportunities employer, celebrating diversity and creating an inclusive workplace where everyone can thrive.