Day Concierge TOPP

Thomas Webb Recruitment; Barking; On-site; GBP 22,000 - 26,000; Full time

Job summary

A recruitment agency is seeking a Day Concierge for a mixed-use building in Barking. The role involves overseeing daily operations, meeting tenants, handling enquiries, and ensuring a high-quality front-of-house service. Candidates should have at least one year of concierge experience, excellent communication skills, and a polished appearance. The position requires teamwork, reliability, and the ability to problem-solve effectively in a busy environment.

Qualifications

• A minimum of 1 year's experience as a Concierge.
• Excellent command of written and spoken English.
• Basic computer skills are required.

Responsibilities

• Meeting and greeting guests/tenants.
• Handling guest enquiries with professionalism.
• Monitoring all common areas within the property boundaries.

Skills

Customer service

Problem solving

Teamwork

Communication Skills

Reliability

Job description

Hours/days: Monday to Friday 08:00 - 16:00 + Saturdays 09:00 - 11:00

We are currently recruiting for a Day Concierge to work at a mixed use residential and commercial building in Barking, London.

The Day Concierge will be responsible for overseeing the day to day operations of the Concierge service at a development that comprises residential leasehold apartments and some commercial/retail units, along with underground parking and a communal garden for residents enjoyment.

Responsibilities

• Meeting and greeting guests/tenants
• Handling guest enquiries with professionalism and efficiency in a timely manner
• Assisting guests/tenants as and when required
• Providing supervised and safe environment to the guests
• Ensuring the building and front of house reception area are kept to a high standard and manned at all times
• Monitoring front door entrance, granting access to guests, delivery personnel, and contractors
• Undertaking routine patrols for the property
• Monitoring all common areas within the property boundaries and reporting the Property Manager and team on any issues
• Logging parcel deliveries and managing safe keeping
• Supervising small works and ongoing contracts including cleaners, waste removal etc.
• Ensuring that records of attendance and testing are kept up to date
• Always adhere to Health and Safety procedures
• Weekly tracker updates sent to Property Manager and team
• Working alongside the M&E on site contractor

Requirements

• A minimum of 1 years experience as a Concierge
• Live within a 45 minute commute of Barking
• Polite, friendly, and approachable
• Immaculate appearance
• Reliable
• Excellent command of written and spoken English
• Basic computer skills
• Can work well in a team
• Ability to problem solve

Please note that due to the high volume of applications, all successfully shortlisted applicants for this Day Concierge position will be contacted within 7 days of their submission