Day Concierge CIPP

Thomas Webb Recruitment; Greater London; On-site; GBP 28,000 - 32,000; Full time

Job summary

A luxury property management service is seeking an experienced Day Concierge to work at a prime real estate development in Kensington and Chelsea. The role involves meeting guests, handling inquiries, maintaining high service standards, and ensuring safety. Candidates should have at least 1 year of experience, live within a 45-minute commute, and possess excellent English communication skills. This position offers a vibrant work environment within a prestigious property setting.

Qualifications

• Minimum of 1 year experience as a Concierge.
• Live within a 45-minute commute of Kensington and Chelsea.
• Excellent command of written and spoken English.

Responsibilities

• Meet and greet guests and tenants.
• Handle guest enquiries efficiently.
• Ensure a safe environment for guests.
• Maintain high standards at front-of-house.
• Undertake routine patrols of the property.

Skills

Polite

Friendly

Approachable

Problem-solving

Teamwork

Basic computer skills

Job description

Royal Borough of Kensington and Chelsea, England, United Kingdom

Position: Day Concierge
Hours/Days: 4 days on, 4 days off 07:00 - 19:00

We currently have an exciting opportunity for an experienced Day Concierge to work at a luxury prime real estate development in the Royal Borough of Kensington and Chelsea.

The development comprises circa 100 high‑end residential 1‑3 bedroom apartments with property values ranging from circa £1m‑£4m per apartment. The development offers residents a 24‑hour concierge service, rooftop garden and a luxury private residents‑only gym.

Duties and Responsibilities

• Meeting and greeting guests/tenants
• Handling guest enquiries with professionalism and efficiency in a timely manner
• Assisting guests/tenants as and when required
• Providing a supervised and safe environment to the guests
• Ensuring the building and front‑of‑house reception area are kept to a high standard and manned at all times
• Monitoring front door entrance, granting access to guests, delivery personnel, and contractors
• Undertaking routine patrols for the property
• Monitoring all common areas within the property boundaries and reporting the Property Manager and team on any issues
• Logging parcel deliveries and managing safe keeping
• Supervising small works and ongoing contracts including cleaners, waste removal, etc.
• Ensuring that records of attendance and testing are kept up to date
• Always adhere to Health and Safety procedures
• Weekly tracker updates sent to Property Manager and team
• Working alongside the M&E on‑site contractor

Qualifications

• A minimum of 1 year experience as a Concierge
• Live within a 45‑minute commute of Kensington and Chelsea
• Polite, friendly, and approachable
• Immaculate appearance
• Reliable
• Excellent command of written and spoken English
• Basic computer skills
• Can work well in a team
• Ability to problem‑solve

Please note that due to the high volume of applications, all successfully shortlisted applicants for this Day Concierge position will be contacted within 7 days of their submission.