Database Manager

Hollybank Trustees Ltd; Greater London; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid working arrangements

Flexible working

25 days annual leave

Health cash plan

Season ticket and cycle loan

Personalised training

Job summary

Breakthrough T1D is hiring a Database Manager to lead CRM governance and data strategy across fundraising and engagement. The role requires expertise with SQL databases and Donorfy, and will drive data accuracy, governance and operational excellence.

The post is hybrid, based in London, with a minimum one office day per week. You will collaborate with multiple teams to optimise processes, data imports/exports and integration workflows, ensuring secure, accessible supporter data to maximise

Qualifications

• Experience managing and administering SQL databases in a charity environment.
• Experience with Donorfy CRM preferred.
• Experience leading data quality and data cleansing initiatives.
• Experience developing data governance processes and standards.
• Experience reviewing and improving business processes, including automation and workflow design.
• Experience managing data imports, exports and integrations between systems.

Responsibilities

• Act as CRM SME and governance lead for Breakthrough T1D.
• Develop, optimise and govern the CRM strategy to support fundraising and engagement.
• Work with colleagues across teams to ensure data accuracy, security and accessibility.

Skills

Data governance

Data quality

Workflow design

Process improvement

Tools

SQL databases

Donorfy

Job description

Location: Hybrid working - Part London (E14) office-based and part home working. The post holder will work a minimum of one day a week in the office.

Salary:£45,600 per annum

Hours:35 hours per week

Interview date:Monday 19 October 2026 over video with a possible second stage in person on Wednesday 21 October 2026.

This is a permanent role.

Who we are looking for

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. We’re looking for a Database Manager.

Data sits at the heart of our ambitious organisational strategy. Greater understanding of our organisational data supports us to deliver meaningful, high-quality engagement with our audiences and unlock deeper understanding to drive impact, as we work to find cures for type 1 diabetes and support the community to live well until that day comes.

Acting as the organisation's subject matter expert for CRM, you will provide expert guidance to colleagues and drive best practice in data management. You'll be responsible for the ongoing development, optimisation, and governance of the organisation's CRM, ensuring supporter data is accurate, accessible, secure, and effectively used to support fundraising, engagement, and operational objectives.

This is a unique opportunity to play a pivotal role in shaping the future of data at Breakthrough T1D, establishing strong foundations for effective data management, governance and operational excellence across the organisation.

Sitting within the Supporter Marketing and Experience team, you’ll work closely with colleagues across Fundraising and Engagement, Digital, Brand, Finance, IT and Supporter Care to ensure data sits at the heart of our decisions.

This is an exciting moment to join Breakthrough T1D. We’re ready to make a step change in how we use data to maximise value and impact. If you enjoy leading on CRM effectiveness and want to improve how organisations use data to deliver outstanding supporter experiences – we’d love to hear from you.

This role offers a real opportunity to make your mark.

Experience required

• Experience managing and administering SQL databases within a charity or fundraising environment and ideally experience using Donorfy.
• Experience leading data quality and data cleansing initiatives.
• Experience developing and implementing data governance processes and standards.
• Experience reviewing and improving business processes, including automation and workflow design.
• Experience managing data imports, exports and integrations between systems.

About Breakthrough T1D

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.

Employee benefits

As an employer we offer:

• Hybrid working arrangements
• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
• Season ticket and cycle loan
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
• Personalised training to suit your career aspirations and professional development

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.

At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience.