CRM & Data Governance Lead – Hybrid (SQL/Donorfy)

Breakthrough T1D UK; Greater London; Hybrid; GBP 39,000 - 52,000; Full time

Benefits offered by this job

Hybrid working arrangements

Flexible hours

Annual leave 25 days + holidays

Pension scheme

Training & development

Job summary

Breakthrough T1D UK is seeking a Database Manager to lead CRM strategy, governance and data quality across fundraising, engagement and operations. You will act as subject matter expert for CRM, guiding colleagues and driving best practice in data management.

This hybrid London-based role collaborates with Fundraising, Digital, Brand, Finance, IT and Supporter Care to ensure data underpins decisions and delivers outstanding supporter experiences.

Qualifications

• Experience managing SQL databases within a charity or fundraising setting.
• Experience leading data quality and cleansing initiatives.
• Experience developing data governance processes and standards.
• Experience improving business processes including automation and workflows.
• Experience managing data imports/exports and system integrations.

Responsibilities

• Act as CRM subject matter expert, guiding colleagues in best practices.
• Oversee development, optimisation and governance of the CRM.
• Ensure supporter data is accurate, accessible, secure and usable for fundraising and engagement.
• Collaborate with Finance, IT, Digital and Supporter Care to embed data-driven decisions.

Skills

SQL databases

Donorfy

Data quality

Data governance

Automation

Workflow design

Data integrations

Job description

Breakthrough T1D UK is seeking a Database Manager to lead CRM strategy, governance and data quality across fundraising, engagement and operations. You will act as subject matter expert for CRM, guiding colleagues and driving best practice in data management.

This hybrid London-based role collaborates with Fundraising, Digital, Brand, Finance, IT and Supporter Care to ensure data underpins decisions and delivers outstanding supporter experiences.