Database Manager

Breakthrough T1D; City Of London; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid working arrangements

Flexible working

25 days annual leave

Health cash plan

Season ticket and cycle loan

Pension scheme

Family-friendly policies

Personalised training

Job summary

Breakthrough T1D is seeking a Database Manager to lead the governance, development and optimisation of our CRM. You will ensure data accuracy, security and accessibility to support fundraising, engagement and operational objectives.

Based in London with hybrid working, you will collaborate across teams to drive data-led decision making and improve donor and supporter experiences. This permanent role offers a clear opportunity to shape data strategy.

Qualifications

• Experience managing and administering SQL databases in a charity or fundraising environment.
• Experience leading data quality and data cleansing initiatives.
• Experience developing and implementing data governance processes and standards.
• Experience reviewing and improving business processes, including automation and workflow design.
• Experience managing data imports, exports and integrations between systems.

Responsibilities

• Act as the organisation's CRM subject matter expert and drive best practice in data management.
• Develop, optimise, and govern Breakthrough T1D's CRM to support fundraising, engagement and operations.
• Ensure supporter data is accurate, accessible, secure and effectively used across teams.
• Collaborate with Marketing, IT and Finance to align data strategy with organisational goals.

Skills

SQL databases

Data governance

Data quality

Automation workflows

Data imports/exports

Integrations

Tools

Donorfy

Job description

Location: Hybrid working - Part London (E14) office-based and part home working. The post holder will work a minimum of one day a week in the office.

Salary:£45,600 per annum

Hours:35 hours per week

Closing date: Monday 12 October 2026 at midnight

Interview date:Monday 19 October 2026 over video with a possible second stage in person on Wednesday 21 October 2026.

This is a permanent role.

Who we are looking for

Breakthrough T1D is the UK's leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. We're looking for a Database Manager.

Data sits at the heart of our ambitious organisational strategy. Greater understanding of our organisational data supports us to deliver meaningful, high-quality engagement with our audiences and unlock deeper understanding to drive impact, as we work to find cures for type 1 diabetes and support the community to live well until that day comes.

Acting as the organisation's subject matter expert for CRM, you will provide expert guidance to colleagues and drive best practice in data management. You'll be responsible for the ongoing development, optimisation, and governance of the organisation's CRM, ensuring supporter data is accurate, accessible, secure, and effectively used to support fundraising, engagement, and operational objectives.

This is a unique opportunity to play a pivotal role in shaping the future of data at Breakthrough T1D, establishing strong foundations for effective data management, governance and operational excellence across the organisation

Sitting within the Supporter Marketing and Experience team, you'll work closely with colleagues across Fundraising and Engagement, Digital, Brand, Finance, IT and Supporter Care to ensure data sits at the heart of our decisions.

This is an exciting moment to join Breakthrough T1D. We're ready to make a step change in how we use data to maximise value and impact. If you enjoy leading on CRM effectiveness and want to improve how organisations use data to deliver outstanding supporter experiences - we'd love to hear from you.

This role offers a real opportunity to make your mark. If you're curious about data and motivated to help drive an ambitious shift in how we use it,

Experience required

• Experience managing and administering SQL databases within a charity or fundraising environment and ideally experience using Donorfy.
• Experience leading data quality and data cleansing initiatives.
• Experience developing and implementing data governance processes and standards.
• Experience reviewing and improving business processes, including automation and workflow design.
• Experience managing data imports, exports and integrations between systems.

About Breakthrough T1D

Breakthrough T1D is the world's leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.

Employee benefits

As an employer we offer:

• Hybrid working arrangements
• Flexible working and will consider compressed hours
• Generous annual leave entitlement - 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years' service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
• Season ticket and cycle loan
• Pension scheme
• Family-friendly policies - maternity, paternity, adoption and shared parental leave at enhanced rates
• Personalised training to suit your career aspirations and professional development

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.