Digital Delivery Manager

Diabetes UK; Greater London; Hybrid; GBP 49,000 - 54,000; Full time

Benefits offered by this job

Health cash plan

Early finish Fridays

Learning and development

Job summary

Diabetes UK is seeking a Digital Delivery Manager to lead the delivery of its new website and oversee the planning, coordination, and delivery of digital services. The role involves working closely with the Website Product Lead and digital partners to transform reach, improve information, and raise funds for the charity.

The ideal candidate will have strong experience in delivering digital products, running daily sprints, and communicating effectively with both technical and non-technical

Qualifications

• Experience delivering digital products and platforms.
• Strong collaboration across multiple teams and stakeholders.
• Ability to run sprints and balance pragmatism with process.

Responsibilities

• Lead delivery of Diabetes UK's new website and coordinate with Website Product Lead and partner agencies.
• Plan and deliver a site transformation that expands reach and improves information and services for users.
• Work cross-functionally across the charity to ensure alignment and timely delivery of digital initiatives.

Job description

Digital Delivery Manager

Contract: Fixed Term - 24 monthsHours: 35Location: London with hybrid workingWe ask colleagues to spend at least one day a week in the office, with more time in personwhen this supports effective collaboration or the needs of the Charity.Salary: £48,626 - £54,029Closing Date: 22 October 2026Interview Date: 9 and 10 November 2026 (In person - London)

About the Charity

We are Diabetes UK and our mission is to tackle diabetes, day in and day out, until it can do no harm. With more people than ever living with diabetes and millions more at risk of developing Type 2, our work has never been more needed. But there’s so much more to do – and you can be part of it.

Summary of role

The Digital Delivery Manager will lead the delivery of Diabetes UK's new website, ensuring the successful planning, coordination and delivery of the site that enhances Diabetes UK as the primary UK source of trusted diabetes content and services. In this critical role, you will work closely with the Website Product Lead and strategic digital agency partners and colleagues across the charity to plan and deliver a website that will enable us to transform our reach, and so help us give information and support to more people and to raise more money. We’re looking for someone who is passionate about delivering digital products that are laser-focussed on what audiences and organisations need. You want to use your brilliant experience in delivery to work at a friendly, ambitious organisation that is embarking on an exciting website transformation. You’re highly skilled at working matrix-style across teams to delivery excellent digital experiences for users. You are adept in understanding business needs and communicating them in a human way to technical and non-technical audiences alike. You can run daily sprints with small, expert teams but know how to blend pragmatism with process to keep momentum and focus on the objectives. You can find full details in the job description. A note regarding applications: We understand that AI can be an incredibly useful tool in some situations, however we do encourage candidates not to rely too heavily on AI when writing applications. We are interested in hearing about your own skills, personal experiences and thoughts through the application and interview process. So we kindly ask that you refrain from being heavily dependent on AI should you choose to apply. We look forward to hearing from you.

Benefits

• We offer a range of benefits, including a health cash plan, early finish Fridays and access to a strong learning and development offer. You can find full details attached below.

Our commitment to Equity, Diversity, and Inclusion

Diabetes UK is committed to equity, diversity and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from people from global majority backgrounds and disabled people, who are currently underrepresented at Diabetes UK. As a Disability Confident Committed employer, we guarantee an interview to disabled candidates, who meet the minimum criteria and disclose this in their application.

Employment Checks

Offers of employment are subject to evidence of eligibility to work in the UK and satisfactory references. Where relevant, a criminal background check will also be required.