Student Support Administrator — Data-Driven Support & Access

Heart of Worcestershire College; Worcester; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Confidential Employee Assistance

Regular Continuing Professional Dev.

Cycle to Work Scheme

Free onsite parking

Volunteer opportunities

Job summary

Heart of Worcestershire College is seeking a proactive Student Support Administrator to join the Student Support Services. The role requires adaptability, independence and strong IT skills, with travel across campuses as needed.

You will handle EHCP records, fundings, and data reporting while coordinating with authorities and external providers. A 37-hour week across 52 weeks, with a starting salary dependent on experience.

Qualifications

• Level 2 Administration qualification or equivalent experience.
• Experience maintaining learner records and MIS data.
• Strong IT skills and ability to use college systems.

Responsibilities

• Maintain accurate records relating to EHCPs, annual reviews, phase transfers, and High Needs funding.
• Coordinate learner data, records, and management information reporting to ensure accuracy and compliance.
• Support examination access arrangements and specialist assessment processes.
• Organise EHCP reviews, consultation meetings, transition activities, and documentation.
• Liaise with local authorities, schools, external professionals, and support providers to coordinate learner support.
• Provide administrative support including managing communications, invoicing, purchase orders, meeting administration, and event support.

Skills

IT proficiency

Adaptable

Independent

Communication skills

Education

Level 2 Administration qualification

Equivalent experience

Job description

Heart of Worcestershire College is seeking a proactive Student Support Administrator to join the Student Support Services. The role requires adaptability, independence and strong IT skills, with travel across campuses as needed.

You will handle EHCP records, fundings, and data reporting while coordinating with authorities and external providers. A 37-hour week across 52 weeks, with a starting salary dependent on experience.