Data Quality & Performance Analyst

Black Country Housing Group; Rowley Regis; Hybrid; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Flexible working

Hybrid work

Pension

Wellbeing support

Learning & development

Inclusive environment

Job summary

Black Country Housing Group in Rowley Regis is seeking a Data & Performance Officer to ensure operational and performance data are accurate, reliable and fit for purpose.

You will work with the Data Governance Manager to conduct data quality assurance, validation and reporting, supporting improvements across BCHG. The role offers hybrid working and a permanent, full‑time contract.

Qualifications

Responsibilities

• Maintaining data quality logs, error registers and remediation trackers.
• Supporting the production of data quality scorecards and assurance reporting.
• Conducting validation checks, audits and data quality reviews across key systems, processes and datasets.
• Identifying anomalies, trends and recurring data issues and supporting their resolution.
• Preparing and validating datasets used for performance reporting, benchmarking and regulatory returns.
• Maintaining documentation, validation records and standard operating procedures.
• Working with service teams to improve data quality and strengthen operational processes.
• Supporting continuous improvement initiatives that enhance data accuracy, consistency and efficiency.

Skills

Data quality checks

Data governance

Data reporting

Job description

Black Country Housing Group in Rowley Regis is seeking a Data & Performance Officer to ensure operational and performance data are accurate, reliable and fit for purpose.

You will work with the Data Governance Manager to conduct data quality assurance, validation and reporting, supporting improvements across BCHG. The role offers hybrid working and a permanent, full‑time contract.