BI & Performance Analyst: Housing & Services Insights

Carrington West; Warwick; On-site; GBP 30,000 - 45,000; Full time

Job summary

Carrington West is recruiting for a Business Intelligence and Performance Officer within a Warwickshire Local Authority, focusing on turning data into meaningful insights to support residents. You will develop dashboards, performance reports and automated solutions, providing high-quality BI support across housing, assets, repairs, compliance and tenant services.

You will ensure accurate regulatory reporting, maintain data quality, and work with Civica CX, Tech Forge and Totalmobile systems to

Qualifications

• Experience in business intelligence, performance management or data analysis.
• Strong skills in Power BI, Excel, reporting and data visualisation.
• Excellent analytical and communication skills; able to translate complex information into clear insights.
• Ability to translate data findings into actionable recommendations for stakeholders.

Responsibilities

• Develop and maintain dashboards and performance reports across services.
• Provide automated data solutions and regular data quality checks.
• Support regulatory and statutory reporting including TSMs and housing compliance.
• Collaborate across teams to improve processes and maximise value from data systems.

Skills

Power BI

Excel

Data analysis

Reporting

Dashboard development

Tools

Civica CX

Tech Forge

Totalmobile

Job description

Carrington West is recruiting for a Business Intelligence and Performance Officer within a Warwickshire Local Authority, focusing on turning data into meaningful insights to support residents. You will develop dashboards, performance reports and automated solutions, providing high-quality BI support across housing, assets, repairs, compliance and tenant services.

You will ensure accurate regulatory reporting, maintain data quality, and work with Civica CX, Tech Forge and Totalmobile systems to