Housing Performance & Data Insights Analyst (Power BI)

Hammond Clarke; Guildford; On-site; GBP 40,000 - 52,000; Full time

Job summary

Hammond Clarke is seeking a Performance Analyst to support GBC Housing Services in collecting, analysing, and presenting performance data to drive decisions and outcomes for residents.

The postholder will work with operational managers and senior leaders to develop meaningful measures, ensure data quality, and contribute to regulatory submissions and continuous improvement initiatives within housing services.

Qualifications

• Degree-level qualification in a relevant discipline or equivalent experience.
• Experience using data visualisation and reporting tools Power BI.
• Experience working with databases, Excel spreadsheets, and business intelligence systems.
• Strong understanding of performance management frameworks and KPI development.
• Experience presenting analytical findings to non-technical audiences.

Responsibilities

• Create and maintain regular Power BI performance reports and dashboards for service managers, senior leadership teams, committees, and external regulators.
• Analyse service performance data to identify trends, risks, opportunities, and areas requiring intervention for high traffic areas like reports, voids, damp and mould.
• Develop, maintain, and monitor KPIs across Housing Services.
• Ensure data quality, integrity, and consistency across housing performance reporting.
• Support the production of TSMs and regulatory submissions, ensuring accuracy and timeliness.
• Contribute to the development and enhancement of a data warehouse, performance reporting systems and business intelligence solutions.
• Identify opportunities to automate reporting processes and improve data accessibility.
• Support service areas with creation and interpretation of ad-hoc analysis

Skills

Power BI

Excel

Data analysis

KPI development

Stakeholder communication

Project management

Education

Degree in Data Analytics/Statistics/Business Intelligence/Public Administration

Tools

Power BI

SQL Databases

Job description

Hammond Clarke is seeking a Performance Analyst to support GBC Housing Services in collecting, analysing, and presenting performance data to drive decisions and outcomes for residents.

The postholder will work with operational managers and senior leaders to develop meaningful measures, ensure data quality, and contribute to regulatory submissions and continuous improvement initiatives within housing services.