Data Quality & Insights Officer

Black Country Housing Group; Rowley Regis; Hybrid; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Flexible & hybrid working

Generous annual leave

Pension scheme

Wellbeing support

Learning & development

Inclusive work environment

Job summary

Black Country Housing Group (BCHG) is seeking a Data & Performance Officer to ensure our operational and performance data is accurate, reliable and fit for purpose. You will support data quality assurance activities, carry out validation checks and assist with regulatory and performance reporting datasets.

Working with the Data Governance Manager and service teams, you will maintain logs, remediation trackers and quality scorecards, identify anomalies, and support continuous improvement of data

Qualifications

• Experience with data quality assurance and remediation.
• Ability to conduct validation checks and data quality reviews.
• Experience with performance reporting datasets.
• Good documentation practices and SOPs.

Responsibilities

• Maintaining data quality logs, error registers and remediation trackers.
• Supporting the production of data quality scorecards and assurance reporting.
• Conducting validation checks, audits and data quality reviews across key systems, processes and datasets.
• Identifying anomalies, trends and recurring data issues and supporting their resolution.
• Preparing and validating datasets used for performance reporting, benchmarking and regulatory returns.
• Maintaining documentation, validation records and standard operating procedures.
• Working with service teams to improve data quality and strengthen operational processes.
• Supporting continuous improvement initiatives that enhance data accuracy, consistency and efficiency.

Skills

Data quality awareness

Data validation

Data governance

Attention to detail

Job description

Black Country Housing Group (BCHG) is seeking a Data & Performance Officer to ensure our operational and performance data is accurate, reliable and fit for purpose. You will support data quality assurance activities, carry out validation checks and assist with regulatory and performance reporting datasets.

Working with the Data Governance Manager and service teams, you will maintain logs, remediation trackers and quality scorecards, identify anomalies, and support continuous improvement of data