Data & Performance Insights Analyst

Wessex Water Services; Bath; On-site; GBP 38,000 - 54,000; Full time

Job summary

Wessex Water Services is recruiting a Data and Performance Analyst to analyse and report regulatory performance measures, customer feedback and wholesale performance. You will turn performance data into insights, create dashboards and reports that support regulatory compliance, business improvement and better customer outcomes.

You will work with internal and external stakeholders to obtain data, explain performance trends and support improvement actions, producing clear reports and commentary

Qualifications

• Strong analytical and problem-solving skills.
• Experience with Power BI/Power Query or similar tools.
• Ability to produce clear written reports and presentations.

Responsibilities

• Support annual performance reporting, annual audit tables and regulator requests with accurate data and timetables.
• Maintain checks, reconciliations and documentation to support auditability and reporting confidence.
• Identify and resolve data quality issues impacting reporting accuracy or regulatory compliance.
• Analyze performance trends and support improvement actions.
• Automate recurring reporting and improve self-service access to insights.
• Provide analysis related to non-household income, wholesale market performance and related risks.

Skills

Analytical thinking

Problem solving

Data storytelling

Stakeholder engagement

Attention to detail

Deadline driven

Education

Degree in analytics/IT or related

Tools

Power BI

Power Query

QlikView

MS SQL

Job description

Wessex Water Services is recruiting a Data and Performance Analyst to analyse and report regulatory performance measures, customer feedback and wholesale performance. You will turn performance data into insights, create dashboards and reports that support regulatory compliance, business improvement and better customer outcomes.

You will work with internal and external stakeholders to obtain data, explain performance trends and support improvement actions, producing clear reports and commentary