Data & IT Performance Analyst

DoctorPA Secure LTD; Maidstone; On-site; GBP 42,000 - 52,000; Full time

Job summary

DoctorPA Secure LTD seeks a Data Performance Analyst to provide data analysis, performance monitoring, and reporting support for operations at Manston STHF. The role involves collecting, interpreting, and presenting data to inform decision-making and drive operational efficiency.

You will work with the Senior Management Team to ensure data-driven insights underpin planning and service delivery, maintain data integrity under GDPR rules, and support audits, system rollouts, and day-to-day IT

Qualifications

• Collect, validate, and analyse operational and performance data.
• Produce reports, dashboards, and visualisations to support decisions.
• Track KPIs against targets (including Home Office, efficiency, and quality standards).
• Ensure data integrity and GDPR compliance.
• Support audits, inspections, and performance reviews.
• Translate insights for technical and non-technical stakeholders.
• Provide first-line IT support and help teams resolve issues.
• Assist with new system rollouts and IT asset registers.

Responsibilities

• Collect, validate, and analyse operational and performance data to spot risks and opportunities.
• Produce accurate reports and dashboards to support management decisions.
• Track KPIs against organisational targets and flag deviations.
• Ensure data integrity and GDPR compliance in all data handling.
• Support audits, inspections, and performance reviews with documentation.
• Act as main contact for performance data queries across stakeholders.

Skills

Data analysis

Performance monitoring

Reporting

Stakeholder communication

Data quality

Job description

DoctorPA Secure LTD seeks a Data Performance Analyst to provide data analysis, performance monitoring, and reporting support for operations at Manston STHF. The role involves collecting, interpreting, and presenting data to inform decision-making and drive operational efficiency.

You will work with the Senior Management Team to ensure data-driven insights underpin planning and service delivery, maintain data integrity under GDPR rules, and support audits, system rollouts, and day-to-day IT