Data-Driven Operations MI Developer for Public Services

Government Recruitment Service; St. Austell; On-site; GBP 39,000 - 45,000; Full time

Job summary

Government Recruitment Service in St Austell, United Kingdom, is seeking an Operational Management Information Developer to turn data into meaningful insights and drive service improvements. You will develop performance measures, indicators and analytics to support decision making within the Working Age Services Directorate of the Digital Transformation Group.

You will collaborate with Operations, Digital teams and senior stakeholders to test hypotheses, evaluate outcomes and shape data-driven

Qualifications

• Experience turning data into actionable insights for decision making.
• Ability to generate performance metrics and indictors.
• Strong communication and stakeholder engagement skills.
• Proficient with Power BI and SQL for analytics.

Responsibilities

• Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making.
• Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate, reproducible and quality assured.
• Combine and interrogate data from multiple sources to generate meaningful insights, identify trends and inform business improvements.
• Lead analytical and performance improvement projects, delivering outcomes at pace and managing competing priorities effectively.
• Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services.
• Build effective relationships with stakeholders at all levels, including senior leaders, to influence decisions and deliver complex outcomes.
• Present complex data and technical findings in a clear and engaging way for non-technical audiences.
• Foster an inclusive and collaborative working environment while contributing to team objectives, efficiencies and continuous improvement.

Skills

Data analysis

Power BI

Stakeholder management

Communications

Visualization

Tools

Power BI

SQL

Job description

Government Recruitment Service in St Austell, United Kingdom, is seeking an Operational Management Information Developer to turn data into meaningful insights and drive service improvements. You will develop performance measures, indicators and analytics to support decision making within the Working Age Services Directorate of the Digital Transformation Group.

You will collaborate with Operations, Digital teams and senior stakeholders to test hypotheses, evaluate outcomes and shape data-driven