Performance Analyst/Data Analyst

Futureheads; Greater London, Newcastle upon Tyne; On-site; GBP 56,000 - 73,000; Full time

Job summary

Futureheads is seeking a Performance Analyst/Data Analyst to join a major public sector digital programme. You will develop performance frameworks, analyse service data and build dashboards to support decision-making at national scale.

The role requires strong SQL and data visualisation skills, with Power BI or Tableau, and experience working in Agile delivery. You will present insights to both technical and non-technical stakeholders and collaborate closely with researchers, developers and

Qualifications

• Strong experience in digital performance analysis and data visualisation.
• Experience with dashboards using Power BI, Tableau or similar.
• Strong SQL skills and large datasets.
• Experience in Agile delivery environments.
• Excellent stakeholder engagement and communication skills.
• Experience with Google Analytics, Adobe Analytics, Splunk or similar platforms advantageous.

Responsibilities

• Developing and maintaining performance frameworks and key performance indicators (KPIs).
• Analysing service and product performance data to identify trends, opportunities and areas for improvement.
• Designing and building dashboards and reporting solutions to support stakeholders and delivery teams.
• Presenting insights and recommendations to both technical and non-technical audiences.
• Working closely with researchers, developers, testers and product teams to ensure data is used effectively across the service life cycle.
• Supporting agile delivery teams by providing regular performance reporting and evidence-based recommendations.

Skills

Digital performance analysis

Data visualisation

Agile delivery

Stakeholder engagement

SQL

Tools

Power BI

Tableau

Google Analytics

Adobe Analytics

Splunk

Job description

Performance Analyst/Data Analyst

Contract | Up to £350 per day | Active SC Clearance Required

We're supporting a major public sector organisation on the search for an experiencedPerformance Analystto join a high-profile digital programme. This is an opportunity to work on services used at national scale, helping shape decision-making through data-driven insights and performance measurement.

What you'll be doing

• Developing and maintaining performance frameworks and key performance indicators (KPIs).
• Analysing service and product performance data to identify trends, opportunities and areas for improvement.
• Designing and building dashboards and reporting solutions to support stakeholders and delivery teams.
• Presenting insights and recommendations to both technical and non-technical audiences.
• Working closely with researchers, developers, testers and product teams to ensure data is used effectively across the service life cycle.
• Supporting agile delivery teams by providing regular performance reporting and evidence-based recommendations.

What we're looking for

• Strong experience in digital performance analysis and data visualisation.
• Proven ability to create dashboards using tools such asPower BI, Tableau or similar.
• Strong SQL skills and experience working with large datasets.
• Experience working in Agile delivery environments.
• Excellent stakeholder engagement and communication skills.
• Experience withGoogle Analytics, Adobe Analytics, Splunk or similar platformswould be advantageous.

Additional Information

• Rate:Up to£350 per day
• Clearance:ActiveSC Clearancerequired
• Travel:Likely attendance inNewcastle approximately once per month

This is an excellent opportunity to contribute to the delivery of critical digital services while working within a collaborative, data-driven environment.

We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you're working with us.