Data Entry

Randstad Employment Bureau; Compton; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Advice and editing on your CV

Dedicated team throughout your journey

Paid holiday

Restaurant and retail discounts

Refer a friend bonus (£25)

Progression into permanent roles

Competitive pay rate

Job summary

Holcim is seeking an experienced Administrator/Customer Service representative for a temporary, office-based role in Hulland Ward. The position covers general admin tasks and customer service duties, with rotating 8am-4pm and 9am-5pm shifts on weekdays.

The role pays £14.50 per hour for an initial 3-month contract, with potential to go permanent for the right candidate. Strong IT and communication skills are essential.

Qualifications

• Excellent IT skills and proficiency with Google Suite.
• Flexible and adaptable with ability to prioritise tasks.
• Excellent written and verbal communication.
• Strong organisational and time management abilities.
• Previous admin or customer service experience.

Responsibilities

• Ensure orders are received when goods/services have been supplied.
• Liaise with suppliers to resolve invoice queries.
• Answer telephones and pass on messages professionally.
• Take customer orders and update customers on deliveries.
• Deal with customer queries and support pricing queries.
• Data entry and support for internal staff.

Skills

Excellent communication skills

Excellent organisational skills

Time management

Interpersonal skills

Flexible and adaptable

Customer service experience

Administrative experience

Tools

Google Suite

Job description

Are you an experienced administrator or customer service advisor?

We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Customer service rep/ Administrator

Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (37.5hrs paid)

Pay: £14.50 per hour

Duration: 3 months initially with the potential to go perm

Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based)

Main tasks include

• Ensure that orders are received when goods/services have been supplied
• Liaising with suppliers to resolve any invoice queries
• Answering the telephones and passing on messages in a professional manner
• Taking customer orders
• Updating customers on orders and deliveries
• Dealing with any customer queries
• Supporting internal staff with pricing queries
• Data entry

Requirements

• Excellent IT skills and proficient in the use of Google suite
• Flexible and adaptable attitude with ability to prioritise a range of different tasks.
• Exceptional communication skills, at all levels, both written and verbal.
• Excellent organisational and time management skills.
• Excellent interpersonal skills with other members of staff at all levels of the organisation.
• Confident, enthusiastic and tenacious
• Previous admin or customer service experience

Benefits:

• Advice and editing on your current CV
• Dedicated team throughout your journey within the role
• Paid holiday
• Exclusive online services including restaurant and retail discounts
• Chance to receive £25* for referring a friend
• Opportunity for progression into permanent roles
• Competitive rates of pay

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.