Data-Driven CRM & Loyalty Lead

BargainMax.co.uk; Oldham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading online toy retailer in the UK is seeking a CRM Manager to develop and execute customer relationship strategies. In this role, you'll enhance customer engagement through diverse channels such as email and loyalty programmes while utilizing data insights. The ideal candidate has strong CRM experience, particularly with platforms like Klaviyo, and a passion for the eCommerce sector. This full-time position offers a significant opportunity to influence customer retention and revenue growth.

Qualifications

• Strong CRM experience in a retail or eCommerce environment.
• Experience with customer engagement tools and strategies.
• Ability to analyze data insights for customer retention.

Responsibilities

• Develop and execute customer relationship strategies.
• Enhance customer engagement through email, SMS, and loyalty programmes.
• Leverage data insights to impact customer retention and revenue growth.

Skills

CRM experience

Hands-on skills with platforms like Klaviyo

Passion for eCommerce

Job description

A leading online toy retailer in the UK is seeking a CRM Manager to develop and execute customer relationship strategies. You'll enhance customer engagement through email, SMS, and loyalty programmes while leveraging data insights. Ideal candidates have strong CRM experience, hands-on skills with platforms like Klaviyo, and a passion for the eCommerce sector. This full-time role offers an opportunity to significantly impact customer retention and revenue growth.