Data Coordinator

BlackwaterRecruitment; Shrewsbury; Remote; GBP 25,000 - 35,000; Full time

Job summary

A prominent field marketing organization is seeking a Data Coordinator to support operations and enhance service delivery through data analysis and reporting. The role involves managing operational data, analyzing campaign performance, and ensuring compliance. Ideal candidates will be detail-oriented and experienced in data management. This position is remote, but candidates should be within commutable distance to Shrewsbury for meetings. Excellent knowledge of Microsoft Office, especially Excel, is necessary.

Qualifications

• Excellent attention to detail and accuracy.
• Strong customer service and stakeholder management skills.
• Highly organized with the ability to prioritize workload.

Responsibilities

• Act as a point of contact for operational queries.
• Carry out data imports and exports, invoice checks.
• Support process improvement initiatives.

Skills

Attention to detail

Customer service skills

Organizational skills

Data analysis skills

Proactive team player

Microsoft Office proficiency

Tools

Excel

Access

Word

Job description

Hours: Full-time, 9:00am – 5:00pm, Monday to Friday. (Flexibility is required for occasional additional hours and weekend meetings when needed.)

Location: Remote (but must live within a commutable distance to Shrewsbury)

Our client is a large field marketing and fundraising organisation with associated Sales offices based all over the UK. They are one of the most trusted partners in the outsourced field sales and marketing industry, they have been running for the past 27 years and are continuing to grow the industry and provide exceptional service to their clients. They are currently looking to recruit a Data Coordinator to support their operations team to help deliver an even better service to their clients and marketing offices through data analysis and reporting to help better understand trends and how to take advantage of them.

This role involves managing operational data, supporting internal and external stakeholders, and assisting with the analysis of campaign performance. You will also support the Data & New Business Operations Manager with projects aimed at improving operational processes.

Responsibilities:

• Act as a point of contact for operational queries from charity clients and marketing companies
• Carry out day-to-day tasks including data imports and exports, invoice checks, compliance tasks and management of digital forms
• Ensure data obligations are met for clients and marketing partners
• Support process improvement initiatives and operational changes alongside the Data & New Business Operations Manager
• Analyse campaign data to identify trends such as fail and reject rates
• Review campaign financials on a weekly basis, including sales sign-off, invoicing, rejects, true-ups and profitability
• Complete weekly and monthly reporting, data checks and trend analysis
• Provide additional operational support as required

Requirements:

• Excellent attention to detail and accuracy
• Strong customer service and stakeholder management skills
• Highly organised with the ability to prioritise workload independently
• Comfortable working under pressure and meeting deadlines
• Flexible, adaptable and open to change
• Proactive team player with a solutions-focused mindset
• Confident identifying patterns and trends that impact business performance
• Upper-intermediate knowledge of Microsoft Office, particularly Excel, Access and Word
• Suitable for candidates with a background working with data and trend analysis and looking for a role such as data coordinator, data analyst, data specialist, reporting analyst, operations analyst or data operations analyst.

Please Note:

This position is remote based, however candidates should ideally be located within a reasonable travelling distance of Shrewsbury, as regular team meetings take place in Shrewsbury (weekly or every other week). There will also be a requirement to occasionally travel to the London office as required.

If you’d like to know more or apply for this Data Coordinator position, please apply to this advert. The next stage of the process will be an initial conversation via phone or email with a recruiter.