Customer Data Analyst

Arden Personnel Limited; Redditch; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Office-based role

Full training on internal systems

Data skills development

Job summary

Arden Personnel Limited is seeking a Customer Data Analyst near Redditch. You will process and verify customer stock movement data, upload declaration files, and maintain data accuracy across records.

The role emphasizes attention to detail, strong organisation, and clear communication with customers and internal teams. Training is provided in internal systems, with an office-based, full-time schedule.

Qualifications

• Educated to GCSE level or equivalent (vocational qualifications welcome).
• Up to 2 years in an admin, data or office role would be useful.
• Fluent written and spoken English.
• Highly accurate with a real eye for detail.
• Well organised and able to manage your own workload.
• A clear, confident communicator with people at all levels.
• Customer-focused and keen to understand the bigger picture of the business.

Responsibilities

• Process and check stock movement data submitted by customers.
• Receive, analyse and upload customer declaration files into internal systems.
• Register declared stock movements and resolve rejected files.
• Contact customers about rejected files or delivery location queries.
• Create and maintain matching tables so movements are assigned correctly.
• Check quality and timeliness of customer data submissions.
• Keep customer process flow charts up to date.

Skills

Attention to detail

Organised

Clear communicator

Customer-focused

Data/admin support

Education

GCSE level or equivalent

Tools

Microsoft 365

Excel

Job description

Customer Data Analyst

Location: Near Redditch | Salary: £27,000 per annum | Hours:Full-time, Monday–Friday | Permanent

Are you organised and accurate, and do you enjoy working with data? This could be the perfect entry into a data-focused career.

Arden Personnel is recruiting on behalf of a well-established business near Redditch. They are looking for a Customer Data Analyst to join their Business Contract Management team. It’s a great opportunity for someone early in their career who enjoys detail and wants to understand how data keeps a business running smoothly.

The role

You’ll process and check the stock movement data that customers submit, so that customer and site stock records are always accurate.

• Receiving, analysing and uploading customer declaration files into the company’s internal system
• Registering declared stock movements and resolving any rejected files
• Contacting customers about rejected files or queries about non-agreed delivery locations
• Creating and maintaining matching tables so movements are assigned correctly
• Checking the quality and timeliness of customer data submissions
• Keeping customer process flow charts up to date
• Contributing to wider team projects where your skills are useful

About you

• Educated to GCSE level or equivalent (vocational qualifications welcome)
• Up to 2 years in an admin, data or office role would be useful
• Confident with Microsoft 365, especially Excel
• Fluent written and spoken English
• Highly accurate, with a real eye for detail
• Well organised and able to manage your own workload
• A clear, confident communicator with people at all levels
• Customer-focused, and keen to understand the bigger picture of how the business works

What’s on offer

• £27,000 per annum
• Office-based role with no travel required
• Full training on internal systems
• The chance to build data skills within a respected international organisation