Data Centre Supervisor: MAC, Cabling & 24/7 Operations

Onnec; Harlow; On-site; GBP 36,000 - 52,000; Full time

Job summary

ONNEC Group in the United Kingdom seeks a Data Centre Supervisor to deliver MAC and BAU activities across data centre and campus environments, coordinating with clients and third-party vendors to ensure service excellence.

The role focuses on cabling installation, testing, fault finding, asset management and shift coverage within large-scale, 24/7 operations. Occasional travel to Watford may be required.

Qualifications

• Experience in a Data Centre MAC environment.
• Extensive cabling installation, testing and fault finding.
• Strong knowledge of copper and fibre cabling standards.
• Experience with asset management and ticketing systems.
• Ability to supervise shift activities and manage third-party vendors.

Responsibilities

• Deliver MAC and BAU activities across data centre and campus environments.
• Support planning, scheduling and execution of client works.
• Monitor SLA performance and escalate risks as needed.
• Coordinate with internal teams, clients and vendors to maintain service excellence.
• Supervise cabling, installation, decommissioning and equipment handling within data centres.
• Manage workload allocation, resource planning and shift coverage.
• Maintain health & safety, quality standards and client processes.
• Support incident management and first-line technical support.

Skills

MAC (Moves Adds Changes)

Structured cabling

Copper & fibre cabling

Asset management

Ticketing systems

Service delivery

Vendor management

Shift supervision

Tools

Asset management software

Job description

ONNEC Group in the United Kingdom seeks a Data Centre Supervisor to deliver MAC and BAU activities across data centre and campus environments, coordinating with clients and third-party vendors to ensure service excellence.

The role focuses on cabling installation, testing, fault finding, asset management and shift coverage within large-scale, 24/7 operations. Occasional travel to Watford may be required.