Data Centre Operations Supervisor (MAC/BAU) 24/7

TGS International Group; Manchester; On-site; GBP 40,000 - 46,000; Full time

Benefits offered by this job

Permanent contract

Site-based role

Career progression

Certification support

Job summary

TGS International Group is seeking a Data Centre Supervisor for a site-based role in Manchester. You will own MAC and BAU activities in a live, 24/7 data centre, supervising the on-site team to ensure safe delivery, standard compliance and SLA attainment.

You'll work with the Data Centre Manager, Service Delivery Manager and client stakeholders to plan, schedule, coordinate vendors, and drive continuous improvements in how the site runs. Hands-on cabling expertise is essential.

Qualifications

• Extensive experience in structured cabling installation, testing and fault finding.
• Strong knowledge of cabling standards (copper & fibre) and data centre infrastructure.
• Experience with asset management, ticketing systems and service delivery processes.
• Ability to supervise shift activities and support project delivery from design through to handover.
• Experience managing third-party vendors in large-scale operations.
• Comfortable working under pressure in a 24/7 environment.
• Excellent communicator, able to work independently and in a team.

Responsibilities

• Deliver MAC and BAU activities across data centre and campus environments.
• Support planning, scheduling and execution of works to meet client requirements.
• Monitor SLA performance and escalate risks as needed.
• Coordinate with clients, internal teams and vendors to maintain service excellence.
• Supervise cabling, installation, decommissioning and equipment handling.
• Manage workload allocation, resources and shift coverage.
• Ensure health & safety, quality standards and client processes are followed.
• Support incident management and first-line technical support.
• Maintain documentation, reporting and asset tracking systems.
• Participate in meetings and contribute to service improvement.

Skills

Structured cabling expertise

Cabling standards (Copper & Fibre)

Asset management experience

Ticketing systems experience

Vendor management

Team supervision

Health & safety compliance

24/7 operations experience

Education

BICSI/CDCTP/CDCMP certification

Tools

Asset management systems

Ticketing systems

Documentation systems

Job description

TGS International Group is seeking a Data Centre Supervisor for a site-based role in Manchester. You will own MAC and BAU activities in a live, 24/7 data centre, supervising the on-site team to ensure safe delivery, standard compliance and SLA attainment.

You'll work with the Data Centre Manager, Service Delivery Manager and client stakeholders to plan, schedule, coordinate vendors, and drive continuous improvements in how the site runs. Hands-on cabling expertise is essential.