Manchester Data Centre MAC & Cabling Supervisor

Onnec; Greater Manchester; On-site; GBP 40,000 - 46,000; Full time

Job summary

ONNEC Group in Manchester, United Kingdom, is seeking a Data Centre Supervisor to deliver MAC and BAU activities across data centre environments and campus spaces. You will coordinate planning, scheduling and execution of works, monitor SLA performance, and work with clients and vendors to maintain service excellence.

The role is site-based in a 24/7 environment, with responsibility for cabling, asset management, and documentation.

Qualifications

• Extensive experience in MAC (Moves, Adds & Changes) in data centre environments.
• Structured cabling installation, testing and fault finding with copper/fibre.
• Strong knowledge of cabling standards and data centre infrastructure.
• Proven experience in asset management and ticketing/service delivery processes.
• Ability to supervise shift activities and support project delivery from design to handover.
• Experience managing third-party vendors in large-scale, operational environments.
• Strong organisational, prioritisation and problem-solving skills.
• Ability to work under pressure within a 24/7 environment.
• Excellent communication skills, both independent and in a team.

Responsibilities

• Deliver MAC and BAU activities across data centre and campus environments
• Support planning, scheduling and execution of works to meet client requirements
• Monitor and ensure SLA performance, escalating risks and issues where required
• Coordinate with internal teams, clients and third-party vendors to maintain service excellence
• Supervise cabling, installation, decommissioning and equipment handling activities within data centres
• Manage workload allocation, resource planning and shift coverage
• Maintain compliance with health & safety, quality standards and client processes
• Support incident management, troubleshooting and first-line technical support activities
• Maintain accurate documentation, reporting and asset tracking systems
• Participate in operational, client and team meetings and contribute to ongoing service improvements

Skills

Data Centre MAC

Structured Cabling

Cabling Standards

Asset Management

Ticketing Systems

Service Delivery

Vendor Management

Shift Leadership

Organisation

Communication

Job description

ONNEC Group in Manchester, United Kingdom, is seeking a Data Centre Supervisor to deliver MAC and BAU activities across data centre environments and campus spaces. You will coordinate planning, scheduling and execution of works, monitor SLA performance, and work with clients and vendors to maintain service excellence.

The role is site-based in a 24/7 environment, with responsibility for cabling, asset management, and documentation.