Data Centre Shift Leader: Keep Critical Systems Running

CBRE Group, Inc.; Enfield; On-site; GBP 52,000 - 76,000; Full time

Job summary

CBRE Group, Inc. is seeking a Data Centre Shift Leader to oversee critical environments operations in London. The role requires management of shift staff, coordination with maintenance teams and safety compliance to meet SLA targets while maintaining professional CBRE GWS standards.

You will lead on-site M&E activities, ensure effective handovers, and drive safe, efficient service delivery in a demanding data centre environment.

Qualifications

• City & Guilds Electrical Competency Parts 1 & 2 or equivalent
• Good building services knowledge
• Critical Environment Experience
• Good Customer relationship skills
• Working knowledge of "Permit to work" systems
• Understand and interpret technical drawings / processes
• Experience of CMMS and BMS systems
• Time served electrical apprenticeship
• Experience of working in Data Centres
• HV switching qualification/experience
• 18th Edition IEE Regulations
• Experience of Microsoft Office applications
• ACoPs L8

Responsibilities

• Manage holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff
• Work with management to ensure training plans are in place and implemented
• Maintain the image, appearance and professional standing of CBRE GWS technical team at all times
• Supervision of technical M&E shift team and senior technical representative out of hours
• Act as point of contact for technical service delivery
• Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM's / CM's and reactive work orders within defined SLA's; highlight any concerns to TSM
• Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board
• Liaison with other FM Workplace Solutions service providers to provide an integrated service.Provide timely customer feedback verbally face to face, email or calling card
• Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed.
• Permit to Work System (all project work to be controlled via CBRE GWS)
• Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes
• Lead in shift training by scenarios and lessons learnt; knowledge from O&M's I site drawings. Operate critical plant where authorised
• Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors
• Carry out toolbox talks, workplace assessments and audits at required frequencies supporting TSM as required
• Adherence to CBRE GWS business processes and procedures with correct financial approvals.
• Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE)
• Provide a weekly performance report on workload status using maintenance management system (Real Suite)
• Submit monthly status to TSM as contribution to the client monthly report to include any problem areas I HSE issues I SLA highlights

Skills

Electrical competency

Building services knowledge

Critical Environment Experience

Customer relationship skills

Permit to work systems

Technical drawings interpretation

CMMS / BMS experience

Electrical apprenticeship

Data Centre experience

HV switching qualification

IEE 18th Edition Regulations

Microsoft Office

ACoPs L8

Job description

CBRE Group, Inc. is seeking a Data Centre Shift Leader to oversee critical environments operations in London. The role requires management of shift staff, coordination with maintenance teams and safety compliance to meet SLA targets while maintaining professional CBRE GWS standards.

You will lead on-site M&E activities, ensure effective handovers, and drive safe, efficient service delivery in a demanding data centre environment.