Data Center Technician: On-Call Troubleshooter & Operator

AMAZON UK; Swindon; On-site; GBP 30,000 - 38,000; Full time

Job summary

Amazon is seeking a Data Centre Technician to join a diverse team supporting AWS global infrastructure. You will troubleshoot facility and rack-level events, document SOPs, and contribute to safe, reliable operations across region sites.

The role includes on-call rotations, potential after-hours work, and travel up to 10%. You will work with Linux, networking hardware, and standard procedures to keep systems running at the highest standards.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience in computer networking.
• Experience working with Linux operating systems.
• Can lift and rack equipment up to 40 pounds.
• Experience with computer hardware troubleshooting and repair.
• Must be a UK national and able to obtain and maintain a UK Government Security Clearance.

Responsibilities

• Troubleshooting facility and rack-level events within internal SLAs.
• Perform root cause analysis of equipment failures.
• Ensure all safety procedures are adhered to while performing work.
• Respond to off-hour emergency calls per on-call rotation for any one of the region’s sites.
• Fully comply with all physical security procedures and policies.
• Must be commutable to the Thames Valley Region.

Job description

Amazon is seeking a Data Centre Technician to join a diverse team supporting AWS global infrastructure. You will troubleshoot facility and rack-level events, document SOPs, and contribute to safe, reliable operations across region sites.

The role includes on-call rotations, potential after-hours work, and travel up to 10%. You will work with Linux, networking hardware, and standard procedures to keep systems running at the highest standards.