Data Center Critical Services Lead

CBRE Group, Inc.; Greater London; Híbrido; GBP 40.000 - 60.000; Jornada completa

Descripción de la vacante

CBRE Group, Inc. is seeking a Critical Services Supervisor in London to lead a team delivering day-to-day maintenance and work orders in critical client environments.

You will plan and oversee workload, ensure safety and security compliance, develop training programs, and serve as the client and management escalation contact, driving continuous improvements.

The role requires a time-served electrical installation apprenticeship with 5+ years of experience and prior supervisory experience.

Formación

• Time-served electrical installation apprenticeship with 5+ years of experience.
• Prior shift manager or supervisory experience preferred.
• Knowledge of safety and security requirements in client environments.

Responsabilidades

• Manage, plan, coordinate, schedule, and oversee the workload, deadlines, and day-to-day activities of the support team to ensure effective delivery of services. Provide holiday, training & sickness cover for other members of the shift team.
• Review work logs and outstanding items through the in-house system to ensure completion.
• Ensure that all contractors and staff comply with all company, client safety, and security requirements. Seek out new vendors and maintain relationships with current ones.
• Assist with the development of critical services training programs.
• Point of contact for client and management escalation.
• Share expertise and industry experience with the team to help resolve operational problems.
• Evaluate Planned Preventative Maintenance assessments of plant and equipment and make recommendations on improvements and upgrades.
• Confirm all out-of-line situations are documented with incident reports.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

Conocimientos

Supervisory experience

Electrical knowledge

MS Office

Educación

Electrical installation apprenticeship

City & Guilds / NVQ Level 3 in BS7671:2008

Herramientas

Microsoft Office

Descripción del empleo

CBRE Group, Inc. is seeking a Critical Services Supervisor in London to lead a team delivering day-to-day maintenance and work orders in critical client environments.

You will plan and oversee workload, ensure safety and security compliance, develop training programs, and serve as the client and management escalation contact, driving continuous improvements.

The role requires a time-served electrical installation apprenticeship with 5+ years of experience and prior supervisory experience.