Data Center Critical Services Lead

CBRE; Waltham Cross; On-site; GBP 45,000 - 65,000; Full time

Job summary

CBRE is seeking a Critical Services Supervisor in the United Kingdom to oversee a team delivering day-to-day fault resolution and maintenance in critical client environments. You will coordinate workloads, supervise staff, ensure safety and security compliance, and escalate client issues as needed.

The role involves developing training programs, reviewing logs, and driving improvements in preventive maintenance.

Qualifications

• Electrical installation apprenticeship completed or equivalent.
• 5+ years of related experience; supervisory experience preferred.
• City & Guilds / NVQ Level 3 (BS7671) or equivalent.
• Ability to explain complex concepts clearly.

Responsibilities

• Manage, plan, coordinate, schedule, and oversee workload and day-to-day activities of the support team to ensure service delivery.
• Review work logs and outstanding items to ensure completion.
• Ensure contractors and staff comply with safety and client requirements; maintain vendor relationships.
• Assist with the development of critical services training programs.
• Serve as point of contact for client and management escalation.
• Share expertise to help resolve operational problems.
• Evaluate Planned Preventative Maintenance assessments and suggest improvements.
• Document all out-of-line situations with incident reports.
• Resolve complex problems and guide team toward objectives.
• Lead by example and reinforce CBRE RISE values.

Skills

Supervisory experience

Organizational skills

Communication skills

Problem solving

Education

Electrical installation apprenticeship

BS7671: IEE Wiring Regulations 18th edition (NVQ/City & Guilds Level 3)

Tools

Microsoft Office

Job description

CBRE is seeking a Critical Services Supervisor in the United Kingdom to oversee a team delivering day-to-day fault resolution and maintenance in critical client environments. You will coordinate workloads, supervise staff, ensure safety and security compliance, and escalate client issues as needed.

The role involves developing training programs, reviewing logs, and driving improvements in preventive maintenance.