Damp & Mould Admin Coordinator

Vivid Resourcing Ltd; Oxford; On-site; GBP 1,653,000 - 2,066,000; Full time

Job summary

Vivid Resourcing Ltd is seeking an organised and proactive Administrator to support a Damp & Mould Team within a housing organisation based in Oxford. The role involves handling calls, scheduling inspections, updating systems, and maintaining accurate case information.

You will liaise with residents, surveyors, and contractors, produce reports, and ensure compliant data handling while delivering excellent customer service. This temporary position runs for 3–6 months with a competitive rate.

Qualifications

• Previous administrative or customer service experience.
• Strong data entry and IT skills, including Microsoft Office.
• Excellent communication and organisational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience within social housing, repairs, maintenance, or property services would be advantageous.

Responsibilities

• Handling incoming telephone calls and email enquiries from tenants and residents.
• Scheduling inspections, surveys, and remedial works with residents and contractors.
• Updating and maintaining housing management systems with accurate case information.
• Inputting, monitoring, and tracking damp and mould records and compliance data.
• Liaising with surveyors, contractors, and internal departments to ensure appointments are completed.
• Producing reports, correspondence, and general administrative documentation.
• Providing excellent customer service and keeping residents updated on the progress of their cases.

Skills

Data entry

Communication

Organisation

Multi-tasking

Tools

Microsoft Office

Job description

Vivid Resourcing Ltd is seeking an organised and proactive Administrator to support a Damp & Mould Team within a housing organisation based in Oxford. The role involves handling calls, scheduling inspections, updating systems, and maintaining accurate case information.

You will liaise with residents, surveyors, and contractors, produce reports, and ensure compliant data handling while delivering excellent customer service. This temporary position runs for 3–6 months with a competitive rate.