Damp & Mould Admin Coordinator — Housing Support

Vivid Resourcing Ltd; United Kingdom; On-site; GBP 17,000 - 22,000; Full time

Job summary

We are seeking an organised administrator to support a busy Damp & Mould Team within a housing organisation. The role includes handling calls, scheduling inspections, updating systems, and maintaining accurate case information.

This temporary/interim contract (3-6 months) requires solid data entry and IT skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. Social housing experience would be advantageous.

Qualifications

• Previous administrative or customer service experience.
• Strong data entry and IT skills, including Microsoft Office.
• Excellent communication and organisational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience within social housing, repairs, maintenance, or property services would be advantageous.

Responsibilities

• Handling incoming telephone calls and email enquiries from tenants and residents.
• Scheduling inspections, surveys, and remedial works with residents and contractors.
• Updating and maintaining housing management systems with accurate case information.
• Inputting, monitoring, and tracking damp and mould records and compliance data.
• Liaising with surveyors, contractors, and internal departments to ensure appointments are completed.
• Producing reports, correspondence, and general administrative documentation.
• Providing excellent customer service and keeping residents updated on the progress of their cases.

Skills

Data entry

IT skills

Microsoft Office

Communication

Organisational

Multitasking

Tools

Microsoft Office

Job description

We are seeking an organised administrator to support a busy Damp & Mould Team within a housing organisation. The role includes handling calls, scheduling inspections, updating systems, and maintaining accurate case information.

This temporary/interim contract (3-6 months) requires solid data entry and IT skills, excellent communication, and the ability to manage multiple priorities in a fast-paced environment. Social housing experience would be advantageous.