Damp & Mould Housing Admin | Interim Support

Vivid Resourcing Ltd; England; On-site; GBP 19,000 - 27,000; Full time

Job summary

Vivid Resourcing Ltd is seeking an Administrator to support a busy Damp & Mould Team within a housing organisation. The contract is temporary/interim (3-6 months) with a competitive rate and a focus on efficient admin support for tenants.

You will handle calls, schedule inspections, update systems, manage damp and mould records, liaise with surveyors and contractors, and produce reports while delivering excellent customer service to residents.

Qualifications

• Previous administrative or customer service experience.
• Strong data entry and IT skills, including Microsoft Office.
• Excellent communication and organisational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience within social housing, repairs, maintenance, or property services would be advantageous.

Responsibilities

• Handling incoming telephone calls and email enquiries from tenants and residents.
• Scheduling inspections, surveys, and remedial works with residents and contractors.
• Updating and maintaining housing management systems with accurate case information.
• Inputting, monitoring, and tracking damp and mould records and compliance data.
• Liaising with surveyors, contractors, and internal departments to ensure appointments are completed.
• Producing reports, correspondence, and general administrative documentation.
• Providing excellent customer service and keeping residents updated on the progress of their cases.

Skills

Communication

Organisation

Multitasking

Tools

Microsoft Office

Data entry

Job description

Vivid Resourcing Ltd is seeking an Administrator to support a busy Damp & Mould Team within a housing organisation. The contract is temporary/interim (3-6 months) with a competitive rate and a focus on efficient admin support for tenants.

You will handle calls, schedule inspections, update systems, manage damp and mould records, liaise with surveyors and contractors, and produce reports while delivering excellent customer service to residents.