Customs Clearance Specialist – Training & Growth

Woodside Logistics Group; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

33 days' annual holiday

Fully funded healthcare plan

Cycle to Work scheme

Long-service recognition

Opportunities for personal development

Role-specific training

Job summary

Woodside Global, part of Woodside Logistics Group, is seeking a Customs Agent to manage import/export shipments and provide customs clearance across the UK and Ireland. The role combines independent work with collaboration within our specialist customs team.

Full training is provided. The role emphasizes accuracy, strong communication, and excellent service to customers and partners, with a 37.5-hour week and a competitive salary dependent on experience.

Qualifications

• At least two years' administrative experience in a fast-paced office environment.
• Excellent verbal and written communication skills across channels.
• High levels of accuracy and attention to detail.
• Strong IT skills and ability to work across multiple operating systems.
• Customer-focused approach and ability to deliver outstanding service.
• Able to work effectively as part of a team and build relationships.
• Commercially aware, organised and professional.
• Desirable: experience in customs or freight forwarding.

Responsibilities

• Handling import and export shipments and customs clearance procedures.
• Ensuring all customs procedures are followed to support movement of goods between Northern Ireland, Ireland and the wider UK.
• Liaising with internal teams, customers and external partners to coordinate shipments and queries.
• Maintaining accuracy across all customs documentation and administrative tasks.
• Building and maintaining positive working relationships with colleagues, customers and partners.
• Delivering outstanding customer service and supporting daily operations.
• Using Microsoft Office and IT systems to manage customs-related tasks.

Skills

Communication skills

Attention to detail

Teamwork

Customer-focused

Commercial awareness

IT skills

Organised

Tools

Microsoft Office

IT systems

Job description

Woodside Global, part of Woodside Logistics Group, is seeking a Customs Agent to manage import/export shipments and provide customs clearance across the UK and Ireland. The role combines independent work with collaboration within our specialist customs team.

Full training is provided. The role emphasizes accuracy, strong communication, and excellent service to customers and partners, with a 37.5-hour week and a competitive salary dependent on experience.